1152 Senior Business Analyst - Servicenow Itom Itam
intetics 2
π Remoteπ Remoteπ 2d agoπ arbeitnow
Job Description
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**Intetics Inc., a leading American technology company specializing in custom software application development, distributed professional teams creation, software product quality assessment, and βall-things-digitalβ solutions, is on the lookout for a Senior Business Analyst β ServiceNow ITOM / ITAM to join our team.**
### Responsibilities:
* Analyze and document IT operations and asset management processes.
* Collaborate with infrastructure, operations, and asset management teams.
* Define requirements for CMDB, Discovery, Event Management, and asset lifecycle management.
* Convert business needs into scalable ServiceNow solutions.
* Support process optimization and digital transformation initiatives.
* Conduct gap analyses and process assessments.
### Requirements:
* 5+ years of Business Analysis experience.
* Hands-on expertise with ServiceNow ITOM and/or ITAM modules.
* Strong understanding of CMDB and asset management processes.
* Experience working with enterprise IT operations environments.
* Fluent German (C1) and English.
* EU-based location.
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