Account Manager Dach

**Grow with Purpose. Thrive with Trusted Shops.**   At Trusted Shops, we believe in purpose-driven careers and structured excellence. As an Account Manager, you’ll take ownership of a diverse portfolio of B2B customers and help them succeed in the fast-paced world of e-commerce. Your mission is to **unlock growth for your customers**. Every negotiation, every upsell, every renewal strengthens partnerships and drives success – for your customers and for us. **What You'll Do**   * Take ownership of a portfolio of small to mid-sized online shops (Tech Touch), managing day-to-day customer needs - **a fundamental responsibility for success in this role**.   * Proactively identify opportunities to improve customer performance and implement tailored expansion strategies - **essential for driving measurable growth**.   * Develop accounts strategically and commercially, negotiating confidently to achieve mutually beneficial outcomes - **critical for business success and client satisfaction**.   * Work closely with internal teams, including Sales, Legal, and Product, to ensure coordinated support and smooth execution - **important for delivering a seamless customer experience**.   * Collaborate with a dedicated Customer Success Manager to maximize client retention and long-term success - **key to sustaining strong, trust-based relationships**.