Account Manager

The Account Manager Senior – CDMX is responsible for building and executing the regional commercial strategy, driving revenue growth, and developing a strong pipeline of opportunities aligned with Dematic’s portfolio. **We offer:** ============= * Career Development * Competitive Compensation and Benefits * Pay Transparency * Global Opportunities Learn More Here: [https://www.dematic.com/en-us/about/careers/what-we-offer/](https://www.dematic.com/en-us/about/careers/what-we-offer/) Learn More Here: [https://www.dematic.com/en-us/about/careers/what-we-offer/](https://www.dematic.com/en-us/about/careers/what-we-offer/) **Tasks and Qualifications:** ============================= This role requires full ownership of the territory, including market development, customer engagement, opportunity qualification, and closing of complex, long-cycle projects. The individual will work closely with internal teams such as Engineering, Solutions Development, After Market, and Finance to deliver competitive and high-quality solutions. The position demands a proactive “hunter” mindset, with strong discipline in pipeline generation, customer follow-up, and CRM management. At the same time, the role requires the ability to build long-term relationships and identify repeat business opportunities within existing accounts. The Account Manager Senior will also play a key role in shaping Dematic’s market positioning in the Bajío, identifying industry trends, competitor activity, and new business opportunities that support long-term growth in Mexico. **Key Responsibilities:** **Business Development & Territory Ownership** * Own and develop the Bajío region commercial strategy. * Identify and pursue new business opportunities through cold calling, networking, and market mapping. * Build and maintain a strong pipeline aligned with revenue targets. * Penetrate target accounts and expand Dematic’s footprint in the region. **Account Management** * Develop and manage strategic customer relationships. * Identify upsell, cross-sell, and repeat business opportunities. * Understand customer operations, challenges, and long-term needs. * Position Dematic as a trusted advisor and long-term partner. **Sales Execution** * Lead the full sales cycle: qualification, solution development, proposal, negotiation, and closing. * Collaborate with Engineering and Solutions teams to define optimal solutions. * Prepare and deliver executive-level presentations. * Ensure alignment between customer expectations and internal capabilities. **Commercial Discipline** * Maintain accurate and disciplined CRM (Salesforce) management. * Develop forecasts, budgets, and pipeline visibility. * Track opportunity progress and ensure timely follow-up. * Align with internal processes and approval workflows. **Market Intelligence & Strategy** * Monitor market trends, competition, and customer needs in the Bajío region. * Provide insights to leadership on growth opportunities. * Support definition of vertical strategies (Automotive, Retail, 3PL, Manufacturing). * Contribute to long-term commercial planning in Mexico. **Required Profile** **Education** * Bachelor’s degree in industrial engineering, Mechanical Engineering or related field. * Advanced English proficiency (required). **Experience** * 5–10 years of experience in: * Technical sales * Industrial automation * Material handling * Supply chain solutions * Proven experience selling complex solutions. * Experience managing long sales cycles. * Experience working with executive-level stakeholders. **Core Competencies** * Strong commercial acumen. * Hunter mindset with disciplined execution. * Strategic thinking and territory ownership. * Ability to manage complex sales processes. * Strong communication and negotiation skills. * High level of accountability and ownership. * Ability to work cross-functionally. * Resilience and persistence.