Account Manager

**Key Accountabilities** **Sales Management** * Develop & execute a comprehensive sales plan for the assigned territory, product line, business division, and market segment. * Optimize customer base regarding portfolio sales & value proposition and long-term success. * Manage all aspects of customer interface within responsibilities. * Develop and maintain strong customer relationships, with frequent face-to-face visits to foster strong relationships. * Conduct and conclude commercial negotiations (price, payment terms, etc.) with customers. **Pricing, Market Insights & Strategy Alignment** * Coordinate pricing strategies in close collaboration with the OPP Sales Leader (VP AP), Product Management, and Business/Application Development * Conduct and coordinate market analyses to support company and principal objectives, providing insights for future product needs and market opportunities. * Provide relevant and timely market information as required **Pipeline & Opportunity Management** * Manage the lead pipeline and maintain a structured opportunity pipeline within the assigned territory. * Track, update, and report on business opportunities, new projects, and market developments on both regular and ad‑hoc bases. **Account Management & Customer Engagement** * Manage all aspects of the customer interface, including complaint handling and resolution. * Maintain strong and enduring customer relationships through frequent face‑to‑face interactions and proactive engagement. * Prepare written reports detailing account status, activities, opportunities, and planned actions to support business development and alignment with internal stakeholders. **Internal Communication & Collaboration** * Ensure effective communication and alignment among Sales Managers, the Business Leader, and Product Managers regarding business opportunities, market progress, and key customer developments. * Work collaboratively to support the introduction of new products and facilitate strategic initiatives. **JOB REQUIREMENTS** **Education** * Diploma or Bachelor’s degree in Business, Engineering, Polymer Science or equivalent in a related field. * A Master’s degree (e.g. MBA or MSc) is considered an added advantage. **Experience** * At least more than 3 years of experience in a similar role, ideally in a B2B environment. * Experience in the Polymer industry is a mandatory. **Knowledge and skills** * Must be adept at negotiation and customer service. * Creative and critical thinking skills. * Proven initiative in identifying and progressing new business opportunities. * Good presentation skills. * Thorough understanding of the industry. * Self-motivated, independent and result oriented. **Other requirements** * Possess a valid driving license. * Excellent command of both oral and written local language and English is required. * Additional languages will be beneficial. * Ability & willingness to travel extensively within the assign territory and work a flexible schedule to include evenings and overnight accommodation.