Account Representative - Collections

**Pay rate**: $21/hr **Who we are:** At InteLogix, we are passionate about empowering individuals and organizations to achieve their full potential. As a trusted leader in our industry, we are committed to providing innovative solutions and exceptional services that make a positive impact. We believe in the power of teamwork, integrity, and the commitment to excellence. Join us at InteLogix and be part of a dynamic organization that strives to create a brighter future, one where our collective efforts shape and empower the world around us. Together, we can make a difference. **What’s the Role About?** If you like to solve problems and interact with people from across the country, or maybe just a few towns over, this is the career for you! In this role, you will be a creative problem solver, results oriented, and empathetic customer partner that connects, navigates, influences, and provides solutions. * Are you energetic, enthusiastic with an engaging personality? * Are you driven to deliver effective results while providing excellent customer service? * Do you have extraordinary communication skills? **What’s in it for YOU?** * Paid Training * Medical, Dental, and Vision Insurance * Paid Time Off * Employee Discounts * Full-time, non-seasonal * Career Advancement InteLogix is hiring an Account Receivables Account Manager to help facilitate business to business collections for one of our valued clients.  **Responsibilities:** * Independently place outbound calls to business that are past due on invoices * Contact businesses via email or portal to collect payments * Responding to external and internal customer requests via phone and email in a faced paced, highly complex environment * Independently reconcile complex accounts, support in resolving customer disputes in a timely manner by collaborating with other departments within the company regarding invoices/billings or cash applications. * Organizational, technical and communication skills necessary to efficiently prioritize and resolve existing customer issues and facilitate payment. * Process daily and/or month-end Account reconciliations – spread sheets such as daily cash log. * Review/prepare customer refunds for duplicate payments, overpayments, and payments to incorrect company.  * Preparation of weekly aging report and prioritize accounts based on overdue status. * Account review for credit releases. **Qualifications:** * Must be able to work onsite at our client office in Winston-Salem * Professional/commercial collection experience * Must have the ability to define and solve problems. * Must be self-motivated, work independently with minimum supervision, and be an effective team player. * Excellent verbal and written communication skills required. * Excel/ Word skills including Pivot tables, VLookups and other formulas.  * SAP/CRM experience – Nice to have