Accounts Receivable Specialist

About Frontier Frontier is a subsidiary of Fresh Prints. Fresh Prints is a New York-based, fast-growing, fully remote, 150-person company with most of our team based in India and the Philippines. A few years ago, Fresh Prints began helping other fast-growing companies build their teams. We got so good at it that we spun out a new company to focus exclusively on that — and called it Frontier. At Frontier, we help companies grow full-time, cross-functional teams abroad. We hire the smartest people and place them into the best companies. In three years, we’ve never lost a client. If you’re interested in a Frontier role and you apply and are accepted, we’ll screen you through assessments and interviews and aim to get you an interview for a full-time job within the month. Think of us as your personal talent agent — and good luck with the application! 😊 Please note: To ensure we find the best technical fit, our process will have a practical skills assessment prior to interviews. Role Overview We're looking for an Accounts Receivable Specialist who’s part number ninja, part detective, and part team cheerleader. You'll own the order-to-cash process, follow up on outstanding invoices, resolve chargebacks like a pro, and keep our Amazon platforms reconciled and running smoothly. If you get a thrill from clean books and strong customer relationships—and maybe throw a few puns into your emails—we want you on our team. What You’ll Do: • Invoice customers in both their vendor portals and our ERP system • Process and apply incoming payments accurately across multiple platforms • Monitor customer accounts for overdue balances and follow up with professionalism (and persistence) • Manage chargebacks and disputes end-to-end, including documentation, dispute submissions, and resolution tracking • Reconcile transactions and revenue from Amazon Seller Central and Merch by Amazon, identifying discrepancies and resolving them efficiently • Collaborate with Sales, Ops, and Customer Success to address billing issues and prevent future problems • Maintain organized financial records, prepare aging and reconciliation reports, and support audits • Assist with month-end close, cash forecasting, and continuous improvement of AR processes • Be a helpful, energetic presence on the finance team—and contribute to a culture that values accuracy, accountability, and a good laugh What We’re Looking For: • 4+ years of accounts receivable, collections, or general accounting experience • Strong attention to detail, organizational skills, and a love for clean reconciliations • Familiarity with Amazon marketplaces, especially Seller Central and Merch by Amazon • Experience managing chargebacks • Excellent written and verbal communication skills—you’re clear, courteous, and confident • Proficient with accounting ERP’s and Excel • A proactive, team-oriented attitude with the ability to prioritize in a fast-paced environment Bonus Points If You: • Have experience preparing dispute responses for chargebacks—and winning them • Can easily navigate Amazon reporting and reconciliation tools • Enjoy improving systems and documenting better ways to do things • Can fire off a great finance meme or playlist during month-end close 🎶 Perks & Benefits: • Competitive salary and comprehensive benefits • Flexible hours and remote-friendly work options • A company that values your voice, celebrates wins, and respects work-life balance