Administration Officer

**Join a Team Where Your Work Truly Matters** Administration in aged care is more than schedules, systems, and paperwork — it’s about supporting the people who care for others every day. At **Wesley Mission Queensland (WMQ)**, our Residential Aged Care teams work with purpose, compassion, and respect to create environments where residents feel safe, valued, and at home. Our team at **Chermside** is seeking a dedicated **Administration Officer** to play a vital role in keeping our facility running smoothly and supporting quality care outcomes. **Why Join WMQ Residential Aged Care?** Working in residential aged care means being part of something meaningful. Your contribution supports residents, families, and care teams alike — ensuring services are delivered with dignity, efficiency, and heart. At WMQ, we offer more than just a job: * **Purpose-driven work** – Make a genuine difference in a residential care environment * **Supportive team culture** – Work alongside people who share your values * **Career development** – Structured induction, mentoring, and growth opportunities **Your Role as Administration Officer** As an Administration Officer, you’ll contribute to the efficient day-to-day operations of the facility, providing high-quality administrative support in a busy and rewarding aged care environment. Your role will include: * Delivering professional, customer-focused administrative support * Managing invoicing, purchasing, accounts reconciliation, and stock control * Coordinating roster changes and staffing updates using Kronos * Processing maintenance requests and overseeing local building works * Supporting recruitment, onboarding, and staff orientation * Participating in quality, compliance, and continuous improvement activities * Handling non-clinical enquiries and complaints under delegation * Supporting safe, compliant operations in line with WHS and NDIS requirements * Supervising a part-time Administration Officer where applicable **What We’re Looking For** * Strong interpersonal, written, and verbal communication skills * Excellent organisation and time management in a busy office environment * Experience using Microsoft Office and administrative systems * Sound knowledge of finance processes, invoicing, GST, and stock control * Understanding of staffing workflows within aged care * Commitment to confidentiality, quality improvement, and customer service * Current Australian Driver’s Licence and willingness to drive for work **A Valuable Addition, Yet Not a Must-Have** * Diploma in Administration * Certificate IV in Training and Assessment (or working towards) * Previous experience in aged care, health, or community services **Essential Requirements** * Proof of vaccination status as required by legislation and WMQ policy * Relevant probity checks * NDIS Worker Screening Clearance