Administrative Assistant

Dematic is looking for an organized, proactive, and detail-oriented Administrative Assistant to provide administrative and operational support to the Sales, Execution, and Plant teams. This role will help ensure clear communication, timely follow-up, and proper coordination of commercial, procurement, and operational activities. The ideal candidate is comfortable working with multiple stakeholders, managing priorities, and bringing structure to day-to-day processes. **We offer:** ============= * Career Development * Competitive Compensation and Benefits * Pay Transparency * Global Opportunities Learn More Here: [https://www.dematic.com/en-us/about/careers/what-we-offer/](https://www.dematic.com/en-us/about/careers/what-we-offer/) Learn More Here: [https://www.dematic.com/en-us/about/careers/what-we-offer/](https://www.dematic.com/en-us/about/careers/what-we-offer/) **Tasks and Qualifications:** ============================= **Key Responsibilities** * Provide administrative and operational support to the Sales and commercial teams. * Track requests, action items, deadlines, and follow-ups across Sales, Execution, and Plant teams. * Coordinate communication between the Sales office and the Monterrey plant. * Organize meetings, internal activities, documentation, and customer-related support activities. * Maintain accurate records, reports, and basic CRM updates. * Support the organization and tracking of commercial opportunities and internal requests. * Assist with the creation and follow-up of purchase orders. * Coordinate with suppliers, plant personnel, and internal teams regarding materials, services, and order status. * Follow up on pending items and escalate delays or issues when necessary. * Ensure documentation is organized, updated, and easily accessible. * Support process improvements and help maintain structure in daily operations. * Assist with special projects and other administrative activities as assigned. **Qualifications & Skills** * Bachelor’s degree in Business Administration, Management, Supply Chain, or a related field. * 0–3 years of experience in administrative support, sales support, operations, procurement, supply chain, or a related area. * Advanced English proficiency, both written and spoken. * Proficiency in Microsoft Office, particularly Outlook, Excel, Word, and PowerPoint. * Experience using CRM, ERP, or procurement systems is preferred. * Strong organizational and time-management skills. * Excellent communication and interpersonal abilities. * High attention to detail and data accuracy. * Proactive follow-up and problem-solving skills. * Ability to manage multiple priorities in a fast-paced environment. * Strong sense of responsibility and willingness to learn. * Team-oriented mindset and ability to work with multiple stakeholders. **Nice to Have** * Experience supporting Sales or Operations teams. * Experience with purchase orders, procurement, or supplier coordination. * Experience in an industrial, manufacturing, logistics, or technology environment. * Familiarity with SAP, Salesforce, or other ERP/CRM platforms.