Administrative Assistant Front Desk Early Phase Clinical Research – Dallas Tx
ftcrutx fortrea clinical research lp
📍 dallas united states🕐 1mo ago🔗 workday
Job Description
As one of the largest Clinical Research Organizations in the world, we have four **Early Phase Clinical Research Units** in the UK and US.
We are currently seeking an **Administrative Assistant/Front Desk,** to greet, receive, and route all visitors, clients, and or vendors while routing incoming calls and performing clerical tasks for clinic. The preferred candidate will be seasoned in multi-tasking and be able to problem solve independently throughout shift.
**This is a full-time, Monday - Friday 8am - 4:30pm office-based position in Dallas, TX.**
If you join us, you will work with some of the world´s leading pharmaceutical, biotechnology, and medical device companies in a vital stage of clinical development: establishing the safety, tolerability and pharmacokinetics of a new drug.
Many are drawn to their profession because of its direct impact on patient care. If this is your case, you will not miss that working in Phase 1 trials. Whilst allowing you to have a close face-to-face relationship with participants, and as you continue to practice your clinical skills and knowledge, you´ll be involved with the latest medical technologies and treatments, witnessing their development firsthand. When the drug you worked with gets approved, you know you´ll touch many patient´s lives around the world.
**WHAT YOU WILL DO**
You will act as a receptionist by pleasantly greeting and directing visitors having business with the company.
**Other key responsibilities:**
* Ensures that all visitors have temporary security identification and are escorted from the lobby into appropriate business area.
* Provides administrative support for specified individuals (e.g. opening mail, screening phone calls, photocopying, word processing, and filing). · Supports department’s efforts on scheduling activities (e.g. client visits, scheduling meetings, maintaining calendars, agendas, etc.) as needed.
* Creates FedEx packages, makes photocopies, and stuffs envelopes.
* Maintains an employee contact list.
* Sorts departmental mail, orders office supplies (including paper for copy machines and fax machines) and helps to keep the copy and mail rooms neat and clean.
* Initiates service calls for required office equipment repairs.
* Performs other related duties as assigned.
**YOU NEED TO BRING**…
* High School Diploma or equivalent; Associates Degree preferred
* Working knowledge of computers and programs (e.g., Word, Excel).
* Excellent command of the English language, both oral and written.
* Requires unquestionable customer service skills and ability to be persistent while maintaining tact.
* Fortrea may consider relevant and equivalent experience in lieu of educational requirements
* 2-3 years of applicable experience (administrative assistant, office, medical office, hospital, homecare, research environment).
* Knowledge of science or a scientific background is preferred.
**Work Environment:**
* Work is performed in a laboratory and/or a clinical environment with exposure to electrical office equipment.
* Occasional drives to site locations, occasional domestic travel.
* Exposure to biological fluids.
* Personal protective equipment required such as protective eyewear, garments, and gloves.
**Physical Requirements:**
* Ability to work in an upright and /or stationary position for 6-8 hours per day.
* Repetitive hand movement of both hands with the ability to make fast, simple, repeated movements of the fingers, hands, and wrists to operate lab equipment.
* Occasional crouching, stooping, with frequent bending and twisting of upper body and neck.
* Ability to access and use a variety of computer software developed both in-house and off-the-shelf.
* Light to moderate lifting and carrying (or otherwise moves) objects including luggage and laptop computer with a maximum lift of 15-20 lbs.
* Regular and consistent attendance.
* Varied hours may be required.
The important thing for us is you are comfortable working in an environment that is:
* Fast paced: where no deviations from the study protocol are allowed, and not meeting a timeline for even few minutes will create a quality issue.
* Changing priorities constantly asking you to prioritize and adapt on the spot.
* Teamwork and people skills are essential for the study to run smoothly.
* Technology based. We collect our data directly into an electronic environment.
**What do you get?**
Regular, full-time or part-time employees working 20 or more hours per week are eligible for comprehensive benefits including but not limited to:
* Medical, Dental, Vision, Life, STD/LTD (multiple insurance carriers)
* 401(K)
* Paid time off (PTO)
* Employee recognition awards
* Multiple ERG’s (employee resource groups)
Learn more about our [EEO & Accommodations request here](https://careers.fortrea.com/us/en/eeo-and-accommodations).