Admissions Specialist 4

texas a&m university - corpus christi

📍 corpus christi texas united states🕐 27d ago🔗 workday

Job Description

**Job Title** Admissions Specialist IV **Agency** Texas A&M University - Corpus Christi **Department** Office Of Enrollment Processing **Proposed Minimum Salary** Commensurate **Job Location** Corpus Christi, Texas **Job Type** Staff **Job Description** ****TAMU-CC is a dynamic university designated as both a Hispanic-Serving Institution (HSI) and Minority-Serving Institution (MSI) with approximately 11,000 students from 47 states and 54 foreign nations. We employ over 1,400 full-time and 2,000 part-time Islanders (including students/GAs). The University attracts highly talented faculty and staff and offers an array of undergraduate and graduate degrees, including doctoral programs.  As a member of the Texas A&M University System, TAMU-CC benefits from a range of resources, increased visibility and influence, and opportunities to collaborate in mutually beneficial ways with peers across member institutions and associated agencies.**** ****TAMU-CC’s beautiful campus is located on a 240-acre island on Corpus Christi Bay and was ranked #1 College by the Sea by Best College Reviews. Our natural setting is enhanced by its modern, attractive, and state-of-the-art classroom buildings and support facilities.**** **PURPOSE** This position supports undergraduate admissions operations through the processing and review of applications, transcripts, and other admissions documentation, as well as front-line operational support of admissions systems and workflows. The position identifies and resolves routine processing, data, and workflow issues, supports departmental users, assists with testing and documentation, and escalates system-level issues to the appropriate technical team. **DESCRIPTION** **Functional Area 1: Admissions Operations** **Percent Effort: 60%** * Process undergraduate applications, high school and college transcripts, test scores, and other supporting admissions documentation. * Review application files and requirements to determine admissions eligibility and support issuance of admissions decisions. * Review high school and college transcripts to identify and appropriately code coursework and other admissions-related information. * Review error reports and admissions records to identify, research, and correct data discrepancies. * Prepare admissions appeals and supporting documentation for review by the Undergraduate Admissions Committee. * Assist with residency, meningitis, and other admissions-related documentation and compliance requirements. * Monitor admissions processing workflows to identify operational issues that may affect application processing, data accuracy, or timely completion of admissions records. * Troubleshoot and resolve routine admissions processing, data, and workflow issues within established procedures and available system functionality. **Functional Area 2: Systems, Workflow, and Process Support** **Percent Effort: 35%** * Serve as a departmental resource for admissions staff regarding established CRM, SIS, imaging, application, and related system workflows. * Research recurring processing or system issues and document findings for resolution. * Test admissions workflows, system updates, and process changes, and document results. * Assist with validating data, workflow functionality, and communication processes following system updates or changes. * Maintain process documentation, procedures, and job aids related to admissions systems and workflows. * Provide training and front-line support to departmental users on established admissions system processes and functionality. * Identify issues requiring system configuration, development, or maintenance and escalate them to the appropriate technical or Project Management team. * Support communication campaigns and other enrollment-related processes using established system tools and workflows. * Provide support for recruitment, admission, and retention activities sponsored by the Office of Admissions and/or Division of Enrollment Management. **Functional Area 3: Other** **Percent Effort: 5%** * Perform other duties as assigned. **QUALIFICATIONS** * Associate's degree in a related field. * Five (5) years of related experience. * Additional education may be considered as a substitution for the minimum experience requirement. * Bachelor’s degree in a related field and three (3) years of related work experience. OR * Master’s degree in a related field and one (1) year of related work experience. * Ability to effectively communicate technical information to non-technical users verbally, in writing, and in training presentations to groups or individuals. * Experience in data compilation and analysis. * Experience in a higher education setting. **PREFERRED QUALIFICATIONS** * Bachelor’s or Master’s degree in Computer Science * Experience working with Banner, Laserfiche, and Argos. * Experience working in higher education, admissions, supporting admissions processes, and enrollment operations. * Experience working with CRM systems, including a background in designing and implementing complex workflows and reporting solutions.  **SALARY:**  **Up to $19.23 Hourly (Up to $39,998.40 Annually, Approximately)** __**NOTE:**_ _**Employment may be impacted by the Presidential proclamation issued on September 19, 2025 and the moratorium issued by Texas Governor Abbott on January 27, 2026.**__ **BENEFITS (rules, policies, eligibility apply)** **From our generous** [_**benefits package**_](https://www.tamucc.edu/human-resources/benefits/index.php) **and professional development opportunities, to our retirement programs and our commitment to service excellence, the Island University is an engaging and rewarding place to work.** [**INSURANCE:**](https://assets.system.tamus.edu/files/benefits/website/BenefitsGuide.pdf) * Medical * $0 - $30 per month for Employee Only coverage after university contribution ($920 value). * Up to 83% of premium covered by the university: * Employee and Spouse * Employee and Children * Employee and Family coverage * Dental & Vision * Life Insurance, Accidental D&D, Long Term Disability, Flexible Spending Account and Day Care Spending Account [**DUAL CAREER PARTNER PROGRAM**](https://www.tamucc.edu/human-resources/careers/dual-career-partner/index.php) [**ON-CAMPUS WELLNESS OPPORTUNITIES**](https://www.tamucc.edu/human-resources/benefits/wellness-resources.php) [**Work Life Solutions:**](https://www.tamucc.edu/human-resources/benefits/eap.php) * Counseling, Work Life Assistance, Financial Resources, and Legal Resources [**Tuition Benefits:**](https://www.tamucc.edu/human-resources/benefits/tuition/index.php) * Public Loan Forgiveness * Book scholarships * 100% tuition coverage for up to 18 credit hours per fiscal year (other rules may apply). [**Retirement**](https://www.tamucc.edu/human-resources/benefits/retirement-programs.php)**:** * Teacher Retirement System of Texas (TRS) or Optional Retirement Plan (ORP) * Voluntary Tax Deferred Account/Deferred Compensation Plan [**Time Off**](https://www.tamucc.edu/human-resources/time-off/index.php)**:** * 8+ hours of vacation paid time off every month. * 8 hours of sick leave time off every month. * 8 hours of paid time off for Birthday leave. * 12-15 paid holidays each year. All positions are security-sensitive. Applicants are subject to a criminal history investigation, and employment is contingent upon the institution’s verification of credentials and/or other information required by the institution’s procedures, including the completion of the criminal history check. Equal Opportunity/Veterans/Disability Employer.