Admissions Specialist 4
texas a&m university - corpus christi
📍 corpus christi texas united states🕐 27d ago🔗 workday
Job Description
**Job Title**
Admissions Specialist IV
**Agency**
Texas A&M University - Corpus Christi
**Department**
Office Of Enrollment Processing
**Proposed Minimum Salary**
Commensurate
**Job Location**
Corpus Christi, Texas
**Job Type**
Staff
**Job Description**
****TAMU-CC is a dynamic university designated as both a Hispanic-Serving Institution (HSI) and Minority-Serving Institution (MSI) with approximately 11,000 students from 47 states and 54 foreign nations. We employ over 1,400 full-time and 2,000 part-time Islanders (including students/GAs). The University attracts highly talented faculty and staff and offers an array of undergraduate and graduate degrees, including doctoral programs. As a member of the Texas A&M University System, TAMU-CC benefits from a range of resources, increased visibility and influence, and opportunities to collaborate in mutually beneficial ways with peers across member institutions and associated agencies.****
****TAMU-CC’s beautiful campus is located on a 240-acre island on Corpus Christi Bay and was ranked #1 College by the Sea by Best College Reviews. Our natural setting is enhanced by its modern, attractive, and state-of-the-art classroom buildings and support facilities.****
**PURPOSE**
This position supports undergraduate admissions operations through the processing and review of applications, transcripts, and other admissions documentation, as well as front-line operational support of admissions systems and workflows. The position identifies and resolves routine processing, data, and workflow issues, supports departmental users, assists with testing and documentation, and escalates system-level issues to the appropriate technical team.
**DESCRIPTION**
**Functional Area 1: Admissions Operations**
**Percent Effort: 60%**
* Process undergraduate applications, high school and college transcripts, test scores, and other supporting admissions documentation.
* Review application files and requirements to determine admissions eligibility and support issuance of admissions decisions.
* Review high school and college transcripts to identify and appropriately code coursework and other admissions-related information.
* Review error reports and admissions records to identify, research, and correct data discrepancies.
* Prepare admissions appeals and supporting documentation for review by the Undergraduate Admissions Committee.
* Assist with residency, meningitis, and other admissions-related documentation and compliance requirements.
* Monitor admissions processing workflows to identify operational issues that may affect application processing, data accuracy, or timely completion of admissions records.
* Troubleshoot and resolve routine admissions processing, data, and workflow issues within established procedures and available system functionality.
**Functional Area 2: Systems, Workflow, and Process Support**
**Percent Effort: 35%**
* Serve as a departmental resource for admissions staff regarding established CRM, SIS, imaging, application, and related system workflows.
* Research recurring processing or system issues and document findings for resolution.
* Test admissions workflows, system updates, and process changes, and document results.
* Assist with validating data, workflow functionality, and communication processes following system updates or changes.
* Maintain process documentation, procedures, and job aids related to admissions systems and workflows.
* Provide training and front-line support to departmental users on established admissions system processes and functionality.
* Identify issues requiring system configuration, development, or maintenance and escalate them to the appropriate technical or Project Management team.
* Support communication campaigns and other enrollment-related processes using established system tools and workflows.
* Provide support for recruitment, admission, and retention activities sponsored by the Office of Admissions and/or Division of Enrollment Management.
**Functional Area 3: Other**
**Percent Effort: 5%**
* Perform other duties as assigned.
**QUALIFICATIONS**
* Associate's degree in a related field.
* Five (5) years of related experience.
* Additional education may be considered as a substitution for the minimum experience requirement.
* Bachelor’s degree in a related field and three (3) years of related work experience. OR
* Master’s degree in a related field and one (1) year of related work experience.
* Ability to effectively communicate technical information to non-technical users verbally, in writing, and in training presentations to groups or individuals.
* Experience in data compilation and analysis.
* Experience in a higher education setting.
**PREFERRED QUALIFICATIONS**
* Bachelor’s or Master’s degree in Computer Science
* Experience working with Banner, Laserfiche, and Argos.
* Experience working in higher education, admissions, supporting admissions processes, and enrollment operations.
* Experience working with CRM systems, including a background in designing and implementing complex workflows and reporting solutions.
**SALARY:** **Up to $19.23 Hourly (Up to $39,998.40 Annually, Approximately)**
__**NOTE:**_ _**Employment may be impacted by the Presidential proclamation issued on September 19, 2025 and the moratorium issued by Texas Governor Abbott on January 27, 2026.**__
**BENEFITS (rules, policies, eligibility apply)**
**From our generous** [_**benefits package**_](https://www.tamucc.edu/human-resources/benefits/index.php) **and professional development opportunities, to our retirement programs and our commitment to service excellence, the Island University is an engaging and rewarding place to work.**
[**INSURANCE:**](https://assets.system.tamus.edu/files/benefits/website/BenefitsGuide.pdf)
* Medical
* $0 - $30 per month for Employee Only coverage after university contribution ($920 value).
* Up to 83% of premium covered by the university:
* Employee and Spouse
* Employee and Children
* Employee and Family coverage
* Dental & Vision
* Life Insurance, Accidental D&D, Long Term Disability, Flexible Spending Account and Day Care Spending Account
[**DUAL CAREER PARTNER PROGRAM**](https://www.tamucc.edu/human-resources/careers/dual-career-partner/index.php)
[**ON-CAMPUS WELLNESS OPPORTUNITIES**](https://www.tamucc.edu/human-resources/benefits/wellness-resources.php)
[**Work Life Solutions:**](https://www.tamucc.edu/human-resources/benefits/eap.php)
* Counseling, Work Life Assistance, Financial Resources, and Legal Resources
[**Tuition Benefits:**](https://www.tamucc.edu/human-resources/benefits/tuition/index.php)
* Public Loan Forgiveness
* Book scholarships
* 100% tuition coverage for up to 18 credit hours per fiscal year (other rules may apply).
[**Retirement**](https://www.tamucc.edu/human-resources/benefits/retirement-programs.php)**:**
* Teacher Retirement System of Texas (TRS) or Optional Retirement Plan (ORP)
* Voluntary Tax Deferred Account/Deferred Compensation Plan
[**Time Off**](https://www.tamucc.edu/human-resources/time-off/index.php)**:**
* 8+ hours of vacation paid time off every month.
* 8 hours of sick leave time off every month.
* 8 hours of paid time off for Birthday leave.
* 12-15 paid holidays each year.
All positions are security-sensitive. Applicants are subject to a criminal history investigation, and employment is contingent upon the institution’s verification of credentials and/or other information required by the institution’s procedures, including the completion of the criminal history check.
Equal Opportunity/Veterans/Disability Employer.