Advisor 1 Sales
concentrix cvg malaysia sdn bhd
📍 mys kuala lumpur nu tower 2 malaysia🕐 1mo ago🔗 workday
Job Description
Job Title:
Advisor 1, Sales
Job Description
Consultative B2B software sales to Canadian tax professionals. The agent manages a pipeline of qualified leads and wins them through discovery, positioning, and closing. Success requires a balance of activity, engagement quality, and genuine problem-solving.
Day-to-Day Activities
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* 40–50 outbound dials per day to inbound leads and existing pipeline
* Lead qualification: understanding accountant size, filing volume, current software, pain points
* Discovery calls: diagnosing why they bought/didn't buy, what's broken, what could be better
* Pitch and positioning: tailoring ProTax value to their specific situation (solo practice vs. 10-person firm = different story)
* Objection handling: moving past "not interested" to "let me show you something relevant"
* Pipeline management: tracking deal stage, next-step commitment, follow-up cadence
* Closing: getting a verbal commitment to trial, demo, or trial-to-license conversation
**Tools:** Salesforce, call lists, win-loss data, competitive positioning, pricing flexibility (if any).
Success Metrics
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* **Activity:** 40–50 meaningful dials per day (not just dials — dials that connect or leave professional voicemails)
* **Engagement rate:** % of dials that convert to a meaningful conversation (benchmark: 20–25%+)
* **Lead-to-opportunity conversion:** % of leads that move to an active pipeline stage
* **Opportunity closure rate:** % of qualified opportunities that close within the quarter
* **Average deal size:** revenue per close (indexed to tax-season vs. off-season)
* **Pipeline velocity:** time from first touch to close
Candidate Profile
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Given the above, the ideal candidate should have:
**Proven B2B sales experience** (3–5 years minimum) — not necessarily tax software, but consultative SaaS/enterprise experience
**Objection-handling track record** — evidence of moving past initial rejection to real conversations
**Activity resilience** — comfortable with 40–50 dials/day and the rejection that comes with it
**Consultative mindset** — asks questions before pitching, personalizes the message
**Pipeline discipline** — CRM hygiene, stage tracking, forecasting
**Coachability** — takes feedback on opener, timing, voicemail, and adjusts **Geographic / market fit** — ideally some Canada experience OR demonstrated ability to learn new markets fast
Location:
MYS Kuala Lumpur Nu Tower 2
Language Requirements:
English (Required)
Time Type:
Full time2026-08-18