Advisor 1 Sales

concentrix cvg malaysia sdn bhd

📍 mys kuala lumpur nu tower 2 malaysia🕐 1mo ago🔗 workday

Job Description

Job Title: Advisor 1, Sales Job Description Consultative B2B software sales to Canadian tax professionals. The agent manages a pipeline of qualified leads and wins them through discovery, positioning, and closing. Success requires a balance of activity, engagement quality, and genuine problem-solving. Day-to-Day Activities --------------------- * 40–50 outbound dials per day to inbound leads and existing pipeline * Lead qualification: understanding accountant size, filing volume, current software, pain points * Discovery calls: diagnosing why they bought/didn't buy, what's broken, what could be better * Pitch and positioning: tailoring ProTax value to their specific situation (solo practice vs. 10-person firm = different story) * Objection handling: moving past "not interested" to "let me show you something relevant" * Pipeline management: tracking deal stage, next-step commitment, follow-up cadence * Closing: getting a verbal commitment to trial, demo, or trial-to-license conversation **Tools:** Salesforce, call lists, win-loss data, competitive positioning, pricing flexibility (if any). Success Metrics --------------- * **Activity:** 40–50 meaningful dials per day (not just dials — dials that connect or leave professional voicemails) * **Engagement rate:** % of dials that convert to a meaningful conversation (benchmark: 20–25%+) * **Lead-to-opportunity conversion:** % of leads that move to an active pipeline stage * **Opportunity closure rate:** % of qualified opportunities that close within the quarter * **Average deal size:** revenue per close (indexed to tax-season vs. off-season) * **Pipeline velocity:** time from first touch to close Candidate Profile ----------------- Given the above, the ideal candidate should have: **Proven B2B sales experience** (3–5 years minimum) — not necessarily tax software, but consultative SaaS/enterprise experience **Objection-handling track record** — evidence of moving past initial rejection to real conversations **Activity resilience** — comfortable with 40–50 dials/day and the rejection that comes with it **Consultative mindset** — asks questions before pitching, personalizes the message **Pipeline discipline** — CRM hygiene, stage tracking, forecasting **Coachability** — takes feedback on opener, timing, voicemail, and adjusts **Geographic / market fit** — ideally some Canada experience OR demonstrated ability to learn new markets fast Location: MYS Kuala Lumpur Nu Tower 2 Language Requirements: English (Required) Time Type: Full time2026-08-18