Ambulatory Care Management Manager

**Position Title:** ------------------- Ambulatory Care Management Manager **Department:** --------------- Care Management: Ambulatory Clinics **Job Description:** -------------------- **_New to OU Health?  Ask your recruiter about our competitive total rewards package, including a possible sign-on bonus and relocation assistance if you are located outside of 100 miles!_** As the Care Management Manager, this position will oversee and lead the Care Management department ensuring the delivery of high-quality, patient-centered care coordination services. This role requires strong leadership skills, clinical expertise, and a commitment to excellence in healthcare management.  **Essential Responsibilities** _Responsibilities listed in this section are core to the position. Inability to perform these responsibilities with or without an accommodation may result in disqualification from the position._ * Provide direction and leadership to the Care Management department, ensuring alignment with departmental goals and objectives.  * Provides primary input into the daily operations of the department, including staffing, assignments, and problem solving.  * Foster a collaborative and supportive work environment that promotes professional growth and development among staff members and other organization staff. * Collaborate with healthcare providers, interdisciplinary teams, and external agencies to optimize patient outcomes and ensure efficient resource utilization.  * Monitor and evaluate patient care processes to identify areas for improvement and implement evidence-based interventions as needed.  * Ensure compliance with all relevant healthcare regulations, standards, and accreditation requirements related to care management.  * Conduct regular audits and reviews to assess compliance with documentation standards and quality metrics.  * Provide education and training to staff members on compliance-related issues and care management best practices.  * Lead performance improvement initiatives aimed at enhancing the quality, safety, and efficiency of care management services.  * Work with the Director to analyze data and metrics to identify trends, opportunities, and challenges in care coordination.  * Build and maintain effective relationships with staff, internal and external stakeholders, including physicians, nurses, social workers, payers, and community organizations.  * Collaborate with interdisciplinary teams to develop and implement patient-centered care plans that address the unique needs and preferences of individual patients.  **General Responsibilities** * Performs other duties as assigned. **Minimum Qualifications** **Education Requirements** * Bachelor’s degree in nursing or a Masters of Social Work.   **Experience Requirements** * Minimum of 3 years of care coordination experience.                                                                * 3 - 5 years progressive supervisory or leadership experience. **License/Certification/Registration Requirements** * Current Registered Nurse License (RN License issued by the Oklahoma State Board of Nursing, or a current multistate compact Registered Nurse (eNLC)) or Current Clinical Social Worker license (LCSW) from the Oklahoma State Board of Licensed Social Workers required. * Certification in Case Management (e.g., CCM), preferred. * Current BLS (American Heart Association) certification **Knowledge/Skills/Abilities Required** * Demonstrated ability to lead and motivate a diverse team of healthcare professionals. * Proficiency in utilizing electronic health records (EHR). * Demonstrated knowledge of clinical care management and social work programs in the inpatient or ambulatory setting, and healthcare operations, healthcare finance, health technology systems, and healthcare innovation. * Excellent communication, interpersonal, and leadership skills. * Commitment to fostering a culture of continuous learning, quality improvement, and patient-centered care. * Proven management abilities with proven outcome results and changing the culture of a team.  * Ability to build consensus, facilitate change, and demonstrate a track record for execution and delivery.  * Demonstrated ability to lead and motivate a diverse team of healthcare professionals. * Proficiency in performance measurement and quality improvement methodologies.  * Proficiency in utilizing electronic health records (EHR). * Proficiency in performance measurement and quality improvement methodologies. #cb **Current OU Health Employees - Please click** [HERE](https://wd5.myworkday.com/oumedicine/login.htmld) **to login.** --------------------------------------------------------------------------------------------------------------------- **OU Health is an equal opportunity employer. We offer a comprehensive benefits package, including PTO, 401(k), medical and dental plans, and many more. We know that a total benefits and compensation package, designed to meet your specific needs both inside and outside of the work environment, create peace of mind for you and your family.** ------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------