Analyst Pricing Product Ops

coupang

📍 taipei taiwan🕐 9d ago🔗 greenhouse

Job Description

The Product Ops Analyst will support day-to-day execution, product testing, issue triage, and operational data analysis for the Pricing Product suite. You will ensure smooth operational workflows during feature rollouts. Key Responsibilities: • UAT & Operational Testing: Conduct operational User Acceptance Testing (UAT) before product releases to flag potential operational risks. • Issue Triage & Support: Collect, categorize, and prioritize frontline operational bugs or product requests before escalating to PM/Engineering teams. • Data & Reporting: Perform routine analytics on pricing tool performance, adoption rates, and operational error rates. • Documentation: Maintain up-to-date user guides, FAQs, and workflow diagrams for operational staff. Qualifications: • 1-3 years of experience in Operations, Business Analysis, or Support/Enablement roles. • Strong analytical mindset (SQL/Excel proficiency preferred). • High attention to detail and strong execution capabilities.
Analyst Pricing Product Ops at coupang | MergeJobs