Analyst Programmer

**Role Title:** Analyst Programmer **Role Summary** The Analyst programmer is responsible for configuring, testing, and maintaining Alight’s proprietary Total Benefit Administration™ (TBA) system. This role delivers accurate low-to-medium complexity analysis and test plans reflecting client requirements, ensures smooth batch operations post-implementation, and maintains ongoing system stability. The role also includes mentoring new associates and collaborating with global teams to ensure quality, compliance, and timely delivery. **Key Responsibilities** * Configure, test, and maintain TBA batch systems to meet client requirements. * Deliver accurate system analysis, configuration documentation, and test plans. * Support, monitor, and troubleshoot automated production batch jobs. * Perform unit and integration testing and resolve defects. * Ensure system stability post-implementation and during BAU operations. * Maintain high standards of quality, accuracy, and compliance. * Coach and mentor new hires and junior associates in batch configuration and testing. * Collaborate with client delivery, shared services, and global teams. * Proactively communicate status, risks, and issues to stakeholders. **Work Allocation** * Documentation, production support & ongoing task management – 65% * SDT huddles and client communication – 10% * Coaching and Mentoring – 5% * Shared services support – 5% * Quality management – 10% * Continuous improvement and organizational initiatives – 5% **Skills & Technical Requirements** * Strong knowledge of US Benefits Domain: Health Management, Defined Benefits, Defined Contributions. * Intermediate SQL querying and relational database concepts. * SAS programming experience: basic JCL/Mainframe knowledge preferred. * Strong understanding of batch processing and data flows. * Experience with SDLC principles and system implementations. * Hands-on experience in system analysis, configuration, unit and integration testing * Strong debugging, analytical, and problem-solving skills. * Excellent written and verbal communication skills. **Behavioral Competencies** * Strong attention to detail and quality-first mindset. * Ability to manage priorities independently and adapt to change. * Proactive ownership and accountability. * Effective collaborator across global and cross-functional teams. * Mentoring and knowledge-sharing orientation. * Adheres to Alight Code of Conduct and diversity & inclusion values. **Supervision & Independence** * Works under consultation with Analyst Programmer / LPA / LPAA / CTM. * Once priorities are defined, operate independently following established standards while escalating issues appropriately. **Education & Experience** * Bachelor’s degree in computer science, Mathematics, or related analytical discipline. * B.Tech / BCA / MCA preferred. * Minimum 1.5+ years of relevant experience in US Benefits Administration. * Prior experience with Alight, Aon, or Wipro is an added advantage. **Work Conditions** * Flexible working hours based on business needs. * Collaboration with global and offshore teams. * Mobility across India locations as per organizational requirements. * Participation in training sessions, business routines, and office/offsite meetings. We offer you a competitive total rewards package, continuing education & training, and tremendous potential with a growing worldwide organization.   **DISCLAIMER:** Nothing in this job description restricts management's right to assign or reassign duties and responsibilities of this job to other entities; including but not limited to subsidiaries, partners, or purchasers of Alight business units. .