Analyst Strategy & Business Operations
edwards lifesciences korea
📍 korea-seoul south korea🕐 6d ago🔗 workday
Job Description
(1 Year Fix Contract on Edwards Lifesciences Payroll)
Innovation starts from the heart. Edwards Lifesciences is the global leader of patient-focused innovations for structural heart disease and critical care monitoring. With millions of patients served in over 100 countries, each team makes a meaningful contribution by improving patient outcomes and discovering lasting solutions for unmet patient needs. Our Analyst, Strategy & Business Operations position is a unique career opportunity that could be your next step towards an exciting future.
Applies professional expertise and judgment to support strategy & business operations activities and business outcomes.
**How will you make an impact:**
* Provide business operations support and subject matter expertise for commercial systems, including user support, troubleshooting, training, data management, access governance, and process guidance for field and business teams.
* Analyze business processes, performance drivers, and operational requirements to support strategic initiatives, commercial excellence programs, system implementations, and continuous improvement projects across Korea.
* Identify opportunities to enhance commercial systems, dashboards, and business processes. Gather business requirements, coordinate testing and implementation activities, and support the adoption of approved solutions and tools.
* Maintain accurate and up-to-date sales, market share, customer, and operational data across business systems while ensuring compliance with data governance standards and business requirements.
* Monitor data integrity, reporting accuracy, and system performance across Salesforce (SFDC), Tableau, and related commercial applications. Investigate issues, validate data, and collaborate with cross-functional teams to resolve discrepancies and improve reporting reliability.
* Generate and validate standardized and ad hoc reports to support business decisions, including sales performance, market share, adoption metrics, inventory management, operational performance, and commercial effectiveness.
* Partner with Sales, Marketing, Customer Service, Finance, Supply Chain, IT, and stakeholders to identify business needs, share best practices, and support data-driven decision making.
* Track and analyze key business objectives and performance metrics, provide recommendations for improvement, and monitor progress against commercial and operational goals.
* Occasionally provide ad hoc operational and administrative support to the Country Head as required.
**What you'll need (Required):**
* Bachelor's Degree in in related field, 5 years Previous experience in Business Operations, Commercial Operations, Sales Operations, Data Analytics, Reporting, or related business support functions preferred.
**What else we look for (Preferred):**
* Proven expertise in MS Office Suite, including office365.
* Excellent written and verbal communication skills and interpersonal relationship skills
* Ability to quantify abstract conceptual data into concrete analysis
* Good problem-solving, organizational, analytical and critical thinking skills
* Good ability to read, write and speak English
* Solid knowledge and understanding of analytics and sales strategies
* Solid knowledge of business acumen
* Strict attention to detail
* Ability to interact professionally with all organizational levels
* Ability to manage competing priorities in a fast-paced environment
* Must be able to work in a team environment, including inter-departmental teams and representing the organization on specific projects
* Ability to build productive internal/external working relationships
[Recruiting scam alert: Read our notice about potential recruiting scams.](https://nam11.safelinks.protection.outlook.com/?url=https%3A%2F%2Fassets-us-01.kc-usercontent.com%2F6239a81e-8f0f-0040-a1df-b4932a10f6ae%2F4bdc0e06-5480-480b-871e-e2c2b67142a4%2FRecruiting%2520Scam%2520Alert.pdf&data=05%7C02%7CRandy_Lim%40edwards.com%7C943e9328081e49f93c8f08debd76b704%7Cc8fe799506f04bdf8f2a0c8a7986480d%7C0%7C0%7C639156514741936562%7CUnknown%7CTWFpbGZsb3d8eyJFbXB0eU1hcGkiOnRydWUsIlYiOiIwLjAuMDAwMCIsIlAiOiJXaW4zMiIsIkFOIjoiTWFpbCIsIldUIjoyfQ%3D%3D%7C0%7C%7C%7C&sdata=J1AtmuxEcgJVN2rANbmZCrZyvkgxpeVec1u5kwhoM7M%3D&reserved=0)