Application Specialist
carl zeiss shanghai
📍 guangzhou china🕐 29d ago🔗 workday
Job Description
Main Tasks
Duties and responsibilities include but are not limited to:
* Provide external after-sales application training to customer in assigned regions to ensure value perception and customer satisfaction of CZ product. It will include post-install training on machine operation and follow-up in-depth training on clinical application for defined product.50%
* Support pre-sale by advance demo 20%
* Work closely with KOL , reference site and VIP customers in assigned regions to support on clinical study, product trial, training seminar, guru visit, and publication & presentation, etc. 15%
* Support on market information, sales training, marketing activities and sales aids 15%
* Perform other related duties and responsibilities as assigned
Requirements
Education
* Bachelor degree in related disciplines and 2 years clinical working experience, major in ophthalmology is preferred or Master degree or above in related disciplines
Experience
* 2+ years clinical experience
Other skills
* English language skills: Proficient in writing, reading, listening and speaking
* Quick learning
* Willing to business trip frequently
* Endure pressure
* Requires strong interpersonal skills, good written and verbal communication necessary to effectively interact with all levels of internal and external customers.
* Quickly and efficiently respond to inquiries and complaints
* Communicate technically advanced subjects with customers on all levels
* Incorporating new technologies and quickly transfer expertise
* Assess situations / problems and logically and creatively finding solutions
Your ZEISS Recruiting Team