Application Support Manager

**Key Individual Accountabilities** * Conducting applications perform testing in development server before it is implemented. * Establishing a detailed program specification through discussion with clients; * Implement new applications, result of modification program specification into its simplest elements and translating this logic into a programming language. * Provide Support, and troubleshooting for Back Office system, bank RDN, Job Batching and Trade done file from Front Office System. * Learning and mastering application that is implemented thoroughly, so can provide good support to end-users. * Develop an application when there is a need, usually associated with data access to generate report quickly which at the time was not yet available in the system. * Devising possible solutions to anticipated problems; * Evaluating and increasing the program's effectiveness; * Adapting the program to new requirements, as necessary; * Updating, repairing, modifying and developing existing software and generic applications. * Conducting and documented periodic testing capacity. * Conducting an assessment of the performance and weaknesses of the tecnology used. * Manage and oversee company database standards, and requirements. * Install and maintenance the performance of database servers. * Develop processes for optimizing database security. * Performance tuning of database systems. * Install, upgrade, patching and manage database applications. * Manage database backup, restoring, replication to HA and DR site. * Manage database for DRP and BCP tests. * Develop data query and reporting. * Database administrator for S21 Back Office, E-KYC, RHB Tradesmart id, Workflow, FRA, Horizon Market Making System, and other database as required in the future.