Applications Support Senior Analyst Assistant Vice President

**Job Summary:** We are seeking an experienced and highly motivated Assistant Vice President to join our Production/Application support team in a dynamic Fintech/**Liquidity reporting** environment. The ideal candidate will bring a blend of strong technical skills \[**Unix, SQL, Big Data technologies**\] and deep domain expertise in financial services such as Securities, **secured financing**, rates, **Liquidity reporting**, **Derivatives**, **front office/back-office system**, trading lifecycle. This role requires someone who thrives in a high-pressure environment, can troubleshoot complex production issues, understands the full trade lifecycle, and can bridge the gap between critical business users and technical teams. **Key Responsibilities:** * Provide **L2/L3 production support** for mission critical liquidity reporting and financial applications, ensuring high availability and performance. * **Monitor and resolve incidents** related to trade capture, batch failures, position keeping, market data, pricing, risk and liquidity reporting. * **Engage with operations, traders, quants, development teams** to understand and resolve production outages/issues. * Proactively manage alerts, logs and jobs using **Autosys, Unix tools, and monitoring platforms** \[ **ITRS/AWP** \]. * **Execute advance SQL queries** and scripts for data analysis, validation, and issue resolution. * Support multiple applications build on **stored proc, SSIS, SSRS, Big data ecosystems \[ hive, spark, Hadoop**\] and troubleshoot data pipeline issues. * Maintain and improve knowledge bases, SOPs, and runbooks for production support. * Participate in change management and release activities, including deployment validations. * Lead **root cause analysis \[ RCA\]** , conduct post incident reviews, and drive permanent resolutions. * Collaborate with **infrastructure teams on capacity, performance, and system resilience** initiatives. * Contribute to continuous **service improvement, stability management and automation initiatives**. **Required Skills & Qualification:** * Bachelor’s or master’s degree in computer science, Information Technology, Engineering, or a related field. * 8+ Years of experience in application or production support with 2+ years at a lead level. * Strong hands-on experience with. * Unix/Linus \[ scripting, file manipulation, job control\] * **SQL is a must** \[ MSSQL/Oracle or similar, Stored proc, SSIS, SSRS \] * Big Data technologies \[ Hadoop, Hive, Spark \] * Job Schedulers like Autosys. * Log analysis tools. * Solid understanding of financial instruments and trade lifecycle \[ Equities, Fixed incomes, Secured Financing, Derivatives, Liquidity management \] * Familiarity with CUSIP, ISINs and other instrument identifiers. * Knowledge of front office/back office and reporting workflows and operations. * Excellent analytical and problem-solving skills , with the ability to work in a time-sensitive environment. * Effective communication and stakeholder management skills across business and technical teams. * Experience with ITIL processes, including incident, problem and change management. **Preferred Qualifications:** * Exposure to cloud platforms and containerization \[ Docker, Kubernetes \] * Experience with scripting languages \[ Python, Shell \] * Knowledge of messaging services , middleware \[ Kafka, MQ \] * Familiarity with regulatory and compliance reporting tools and processes. \------------------------------------------------------ **Job Family Group:** --------------------- Technology \------------------------------------------------------ **Job Family:** --------------- Applications Support \------------------------------------------------------ **Time Type:** -------------- Full time \------------------------------------------------------ **Most Relevant Skills** ------------------------ Please see the requirements listed above. \------------------------------------------------------ **Other Relevant Skills** ------------------------- For complementary skills, please see above and/or contact the recruiter. \------------------------------------------------------ _Citi is an equal opportunity employer, and qualified candidates will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other characteristic protected by law._ _If you are a person with a disability and need a reasonable accommodation to use our search tools and/or apply for a career opportunity review_ _[Accessibility at Citi](https://www.citigroup.com/citi/accessibility/application-accessibility.htm)._ _View Citi’s [EEO Policy Statement](https://www.citigroup.com/global/eeo-aa-policy) and the [Know Your Rights](https://www.eeoc.gov/sites/default/files/2023-06/22-088_EEOC_KnowYourRights6.12ScreenRdr.pdf) poster._