Area Administrator-Coast 2 Coar-Worcester

**Let's Write Africa's Story Together!** Old Mutual is a firm believer in the African opportunity and our diverse talent reflects this. **Job Description** This role provides immediate and effective responses to complex administrative requirements in line with established SLA parameters, operating within a high-volume processing environment. Furthermore, this role ensures the seamless delivery of general administrative and secretarial support to the Area Manager and broader management team at the area office. **Key result areas** **Process adherence and support** * Follows standardized processes and provides administrative support aligned with normal business functioning. * Delivers on daily production standards while adhering to service and quality benchmarks. * Responds promptly to immediate requirements within established procedures. * Applies standard administrative techniques to coordinate own work effectively **Customer and Intermediary Service** * Provides indirect service to customers and intermediaries. * Acts as a support person and/or point of escalation for complex or difficult cases/clients. **HR Administration** * Appointment and onboarding administration. * Internal Transfers co-ordination. * Independent Contractor administration. * Training administration and co-ordination. * Exit and resignation process management. * Payroll and commission query resolution. * Private Secretary administration. * Finance administration. * General HR administration. **Role qualifications and experience** * Matric with a secretarial diploma (compulsory). * Proven experience within a secretarial administrative environment (preferably within financial services). * Fully multi-skilled across products and processes. * Extensive, relevant experience in providing administrative support. * Valid driver’s license with own transport (compulsory). **Additional competencies** * Strong organizational and coordination skills. * Attention to detail with a commitment to service and quality standards. * Ability to manage confidential information with discretion. * Effective communication and interpersonal skills. * Problem-solving ability, particularly in complex or escalated cases. Proficiency in administrative systems and HR processes na **Skills** Accounting, Action Planning, Budget Management, Calendar Coordination, Computer Literacy, Data Analysis, Database Reporting, Data Compilation, Data Interpretations, Executing Plans, Financial Acumen, Management Reporting, Numerical Aptitude, Oral Communications, Report Review **Competencies** Directs Work Drives Results Ensures Accountability Manages Complexity Optimizes Work Processes Plans and Aligns Tech Savvy **Education** NQF Level 3 & NQF Level 2 - Below school leaving **Closing Date** 18 August 2026 , 23:59 _**The appointment will be made from the designated group in line with the Employment Equity Plan of Old Mutual South Africa and the specific business unit in question.**_ _**The Old Mutual Story!**_