Asset Manager

Built on meritocracy, our unique company culture rewards self-starters and those who are committed to doing what is best for our customers. **Brown & Brown** is seeking an **Asset Manager** to join our growing team in **Daytona Beach, FL or Plano, TX!**    The Asset Manager owns the enterprise hardware IT Asset Management function from end to end: the policy and standards that govern it, and the day-to-day operations that run it. This role is the single accountable owner for hardware asset record accuracy and for the effective daily execution of asset lifecycle operations across a distributed, acquisition-driven environment supporting 20,000+ teammates across 500+ locations. The role oversees all hardware assets from end user devices like laptops to network and infrastructure assets.  **How You Will Contribute:**    **Hardware asset management operations (primary focus)**  * Own the daily and weekly reconciliation cycle between infrastructure asset discovery data, endpoint management tooling, procurement records, and the ServiceNow asset record, and resolve the exceptions it produces.  * Manage the asset exception and aging queue to defined thresholds, working directly with field services, service desk, system administrators, engineering teams and partner technicians to close open items.  * Track and drive resolution of unaccounted, missing, and stale assets, including direct follow-up with teammates, managers, and locations.  * Maintain accurate stock and spare inventory positions across staging locations, including counts, thresholds, and replenishment triggers.  * Personally verify and correct asset assignment, location, and status data, including physical or remote verification where discovery data is unavailable or inconsistent.  * Process and validate receiving, deployment, transfer, return, and disposal transactions, ensuring records are updated within defined service levels rather than in batches.  * Build and produce the recurring asset reporting directly, including the reconciliation, accuracy, aging, and recovery reports.  **Governance and policy**  * Own the enterprise IT asset management policy, standards, and process documentation, including lifecycle stages, approval gates, and data ownership definitions.  * Define and enforce the asset record data model in ServiceNow, including required attributes, ownership assignment, and status transitions.  * Establish the interface between the asset record and the configuration management database, maintaining clear separation between asset and configuration item ownership.  * Chair a recurring asset governance forum with procurement, finance, security, and infrastructure representation.  **Data integrity and reconciliation**  * Own asset data accuracy as a measured outcome, with published reconciliation rates and defined remediation paths for exceptions.  * Drive automated discovery and reconciliation between endpoint/discovery management tooling and ServiceNow, reducing dependence on manual inventory.  * Establish periodic and automated audit and physical verification procedures for locations and asset classes where automated discovery is not available.  **Lifecycle management**  * Own the end-to-end lifecycle process from requisition through receiving, deployment, transfer, recovery, and certified disposal.  * Maintain chain of custody and disposal documentation sufficient to satisfy internal audit and regulatory requirements.  * Partner with procurement and finance on refresh planning, capital forecasting, and depreciation alignment.  * Define standards and controls for the recovery of assets at termination, transfer, and location closure.  **Mergers, acquisitions, and divestitures**  * Own the asset onboarding playbook for acquired entities, including discovery, record creation, standards conformance, and remediation timelines.  * Serve as the asset management representative at integration planning, ensuring asset data requirements are captured before cutover rather than after.  * Support divestiture and separation events with asset segregation and transfer documentation.  **Reporting and financial stewardship**  * Publish an asset management scorecard covering record accuracy, lifecycle compliance, recovery rates, and cost per asset.  * Provide the asset data foundation for security posture reporting, audit response, and technology spend decisions.  * Identify and quantify cost avoidance opportunities from improved recovery, redeployment, and refresh discipline.  **Licenses & Certifications:**    *  ITAM certification (IAITAM CHAMP, CITAM, or equivalent) or ITIL certification.  **Skills & Experience to be Successful:**   * Five or more years in IT asset management, IT operations, or a closely related discipline, including ownership of asset data in an enterprise tool.  * Demonstrated experience implementing or operating ITAM in ServiceNow, including the asset module and its relationship to the CMDB.  * Working knowledge of endpoint management and discovery tooling and how discovery data is normalized into an asset record.  * Track record of establishing process and holding cross-functional teams accountable to it without direct authority.  * Experience in a distributed, multi-site environment.  * Demonstrated willingness and ability to operate hands-on in the detail, including transactional record work, reconciliation, and direct follow-up with end users and technicians. This role has no support staff.  * Strong practical data skills, including Excel at an advanced level and the ability to build reports and reconcile large data sets without relying on a reporting team.  **Preferred**  * Experience in an acquisitive environment with recurring integration of new entities.  * Exposure to hardware asset financial management, including depreciation, leasing, and refresh forecasting.  * Experience supporting internal audit or regulatory examination requests using asset data.  **Teammate Benefits & Total Well-Being** We go beyond standard benefits, focusing on the total well-being of our teammates, including: * _Health Benefits_: Medical/Rx, Dental, Vision, Life Insurance, Disability Insurance   * _Financial Benefits_: ESPP; 401k; Student Loan Assistance; Tuition Reimbursement  * _Mental Health & Wellness_: Free Mental Health & Enhanced Advocacy Services * _Beyond Benefits_: Paid Time Off, Holidays, Preferred Partner Discounts and more.  _Not reflective of all benefits. Enrollment waiting periods or eligibility criteria may apply to certain benefits. Benefit details and offerings may vary for subsidiary entities or in specific geographic locations._ **Recruiting Vendor Disclosure Statement** Brown & Brown does not accept unsolicited resumes from external recruiters, recruitment vendors or employment agencies ("Recruiting Vendors"). Recruiting Vendors must have a valid written agreement and received prior written authorization from an authorized Brown & Brown representative before submitting candidates for any publicly posted role. Any unsolicited resumes submitted to Brown & Brown or its employees become the property of Brown & Brown, and no fees will be paid for such submissions. Additional information regarding this policy can be found on our careers page. **The Power To Be Yourself**   As an Equal Opportunity Employer, we are committed to fostering an inclusive environment comprised of people from all backgrounds, with a variety of experiences and perspectives, guided by our Diversity, Inclusion & Belonging (DIB) motto, “The Power to Be Yourself”.