Assistant Manager-Learning & Development

**Job Location:** The Parq Building **Overview** Minor Food is one of Asia's most dynamic food service companies and a leading global restaurant operator, with more than 2,700 outlets across 25 countries. Our portfolio spans a wide range of well-loved brands - from The Pizza Company, Swensen's and Sizzler to Dairy Queen, Burger King, The Coffee Club, Bonchon, The Steak & More, Benihana and more. Driven by a commitment to delivering exceptional customer experiences and achieving the highest standards of satisfaction. We grow by innovating, expanding into new markets and investing in the people who make it all happen. Whether you're building your first career in food service or bringing years of expertise to the table, Minor Food offers the scale of a global operator with the energy and opportunity of a company that's still very much on the move. **Job Purpose:** To strategically build and elevate organization and people capabilities to drive sustainable business growth. This role serves as a vital bridge between centralized People & Culture strategies and operational execution, fostering a high-performance culture and ensuring the readiness of a future-proof talent pipeline. **Main Responsibilities:** **Learning and Development** * Develop and maintain training materials such as manuals, training aids, database, records, forms, ensuring that they are effective for delivery business and update. * Establish specific training objectives for all operations training activities and ensure that it is aligned with the organization’s annual operating plan and delivery business strategy. * Identify operations training needs, recommend and prepare (upon approval) consolidated annual training plan. * Build training system and development program for build all store staff capability and career advancement program. * Develop and certify Training Stores and monitor their performance, ensuring that the standards and performance of Training Stores are always maintained and up to date. * Develop operations to be the good coach through Train the Trainer certification program. **Operations Training** * Determine the effectiveness of restaurant-level training programs and identify training systems and processes improvements. * Plan, develop and implement training, both in-house and external training, that address company-wide and unit-specific training and development needs. * Assess and determine the quality and content of training including course design, instruction, program evaluations, training materials and learning reinforcement strategies to enhance the effectiveness of employee performance in achieving goals and objectives of the organisation. * Maximise employee productivity through the use of multi-skilling and multi-tasking to meet the business goals as well as customer expectations. * Legal Compliance (**ฝยฝบ**): Manage and submit all training records and curricula to the Department of Skill Development to ensure tax benefits and legal compliance. **Qualifications:** * Bachelor’s degree in Human Resources, Human Resources Development (HRD), Business Management, or any related fields. * Minimum 3-5 years of experience in Training & Development or Talent Coordination, preferably within retail, QSR, hospitality, or dynamic business environments. * Experience in delivering training and coordinating development activities for store staff and supervisors. * Experience in tracking talent programs, Individual Development Plans (IDPs), or fast-track pipelines. * Good communication and leadership skills to work effectively with store operations teams. * Language & Tech: Good English skills (spoken and written) and proficient in MS Office and LMS. Not the right fit?  Set up email alerts as new job postings become available that meet your interest!