Assistant Privilege Service Manager

Company: 1011 United Overseas Bank Ltd **About UOB** United Overseas Bank Limited (UOB) is a leading bank in Asia with a global network of more than 500 branches and offices in 19 countries and territories in Asia Pacific, Europe and North America. In Asia, we operate through our head office in Singapore and banking subsidiaries in China, Indonesia, Malaysia and Thailand, as well as branches and offices. Our history spans more than 80 years. Over this time, we have been guided by our values – Honorable, Enterprising, United and Committed. This means we always strive to do what is right, build for the future, work as one team and pursue long-term success. It is how we work, consistently, be it towards the company, our colleagues or our customers. **Job Description** 1\. Attend to both internal and external enquiries. 2\. Deliver superior client servicing and contribute to the overall Privilege Banking customer service experience. 3\. Perform voice log verifications on financial/monetary transactions. 4\. Administrative, and documentation support as required 5\. Ensure compliance with bank’s policies & procedures. 6\. EWF scanning + EOD reconciliation – estimated daily volume 1,200 documents 7\. Batching of trade related documents 8\. Batching of forms i.e. account opening doc, customers’ request requests etc 9\. Courier - Prepare docs to send out + assist SCAs to key in courier request 10\. W8BEN follow through 11\. Bringing physical forms to PBCs for processing 12\. Manage Inward and outward mail bags (review documents content) 13\. Order stationary 14\. General filing 15\. Open letter boxes 16\. Documents Archival Bulk document retrieval from EWF for audit / investigation related purpose 17\. Ad hoc project 18\. Any other misc Job Requirements: 1\. Conversant in both English and Chinese 2\. Basic knowledge on Excel and Words 3.Responsible 4\. Detailed Optional Skills **Additional Requirements** Develop, Engage, Execute, Strategise Be a Part of the UOB Family UOB is an equal opportunity employer. UOB does not discriminate on the basis of a candidate's age, race, gender, color, religion, sexual orientation, physical or mental disability, or other non-merit factors. All employment decisions at UOB are based on business needs, job requirements and qualifications. If you require any assistance or accommodations to be made for the recruitment process, please inform us when you submit your online application. Apply now and make a Difference