Assistant Underwriter-Medical

**Lets Write Africa's Story Together!** Old Mutual is a firm believer in the African opportunity and our diverse talent reflects this. **Job Description** Underwriting and processing medical business within Company guidelines. * Apply standard rates, calculate premiums, and underwrite new, renewal business, endorsements, and cancellations. * Prepare renewal terms for corporate business in time and ensure close and tactical follow up to renew the businesses of renewal letters and follow up. * Prepare premium invoices and ensure timely premium collection as per the credit policy. * Follow up on debt collection and reporting * Ensure accurate benefits set up and membership maintenance in the system. * Ensure timely scheme performance reporting as per SLA’s with clients and intermediaries and attend scheme performance review meetings as per set guidelines. * Ensures that systems and procedures covering underwriting operations are adhered to and supervises the Underwriting Assistants to ensure quality and timely service * Works closely with field marketing staff/agents, brokers to develop and maintain positive business partnerships * Liaison with brokers/agents and direct clients to verify information, explain and interpret coverage. * Preparation of member guides and underwriting summaries. * Generate utilization reports, member statements, and loss ratio trends. * Ensure compliance with standards of service/Customer service charter in all underwriting operations. Enforces the no – credit policy and ensures that premiums are up to date for section accounts through timely collection of premiums. ==================================================================================================================================== na **Skills** Consultative Selling, Customer Complaint Management, Customer Feedback Management, Customer-Focused, Customer Relationship Management (CRM) Software, Customer Service, Customer Service Operations, Customer Understanding, Data Management, Digital Consumer Engagement, Identifying Sales Opportunities, Probing Questions, Sales Data Management, Strengthening Customer Relationships, Upselling **Competencies** Action Oriented Communicates Effectively Customer Focus Decision Quality Ensures Accountability Instills Trust Interpersonal Savvy Nimble Learning **Education** NQF Level 3 & NQF Level 2 - Below school leaving **Closing Date** 10 August 2026 , 23:59 _**The Old Mutual Story!**_