Associate 3 Sales Support
ingram micro philippines bpo
📍 taguig city philippines philippines🕐 1mo ago🔗 workday
Job Description
**It's fun to work in a company where people truly BELIEVE in what they're doing!**
Job Description:
Accelerate your career. Join the organization that's driving the world's technology and shape the future.
**Ingram Micro** is a leading technology company for the global information technology ecosystem. With the ability to reach nearly 90% of the global population, we play a vital role in the worldwide IT sales channel, bringing products and services from technology manufacturers and cloud providers to business-to-business technology experts. Our market reach, diverse solutions and services portfolio, and digital platform Ingram Micro Xvantage™ set us apart. Learn more at [www.ingrammicro.com](http://www.ingrammicro.com)
Come join our team where you’ll make technology happen in surprising ways. Let’s shape tomorrow - it’ll be a fun journey!
expand our global reach with 32 acquisitions since 2012.
**Position Summary:**
* Ensures all sales orders are processed in an efficient and accurate manner and that delivery deadlines are met.
* Provides support to a team of sales (inside/outside) representatives.
* Works with sales management, sales reps and customer service to process customer orders and/or change orders.
* Verifies and reviews the accuracy of orders.
* Responsible for monitoring overall account activity for assigned group.
* Tracks data and creates reports regarding market conditions, sales results, team earnings, etc.
* May be responsible for lead and order management activities for specified area of sales group (separated by account size or geographic territory).
* Takes orders on self qualified leads when appropriate.
* Prepares product/license quotes as needed for pre-sales customers.
**What you bring to the role:**
* Seasoned individual contributor. Works under limited supervision for routine situations.
* Provides assistance and training to lower-level employees.
* Problems typically are not routine and require analysis to understand.
* Makes minor adjustments to working methods.
* Explains practices, procedures and policies to reach agreement with others outside of the job area.
* Provides administrative or technical support at a senior level.
* Proficient in the various competencies relevant to their job.
* May act as a lead or mentor to more junior technical or administrative support personnel.
* Works on assignments that are moderately difficult, requiring judgment in resolving issues or in making recommendations.
* Generally, works independently within established procedures associated with the specific job function.
* Normally receives little instruction on daily work.
* Determines methods and procedures on new assignments.
* May be informal team leader.
**Qualifications:**
* Two-year college degree or equivalent experience and minimum 3 year experience in functional area.
* OR High School Diploma or equivalent and 5 years functional experience, preferably at a senior level.
* Has substantial understanding of the job and applies knowledge and skills to complete a wide range of tasks.
\*This is not a complete listing of the job duties. It’s a representation of the things you will be doing, and you may not perform all of these duties.
#LI-Hybrid