Associate Client Service Officer Sabah Corporate Office Group Corporate Banking

****Create your future with Affin! ​​You too can make a difference.**** ======================================================================= Join us at AFFIN, where the open minds meet and be inspired by a shared commitment to great work. Here, you don’t just stay at the forefront of the industry – you can make a difference too. **JOB PURPOSE** To support the assigned Relationship Managers (RMs) in the Corporate Banking Division (CBD) on administration tasks and at the same time, ensuring the interest of the Bank is protected. **JOB ACCOUNTABILITIES** * Account Monitoring (MIAs) – To assist the RM in issuing reminders / follow-up letters. * To issue Letter of Support relating to tendering of projects/ contracts and letters to Facility Agent and any other correspondences in relation to accounts handled. * To compile relevant documents and reports for annual audit purpose (For Internal Auditor on yearly basis). * To provide relevant reports (Monthly Loan Origination, Monthly Loan Growth and Monthly Review Extensions etc.) and statistics for RMs/ Team Leads/ Head of Department (HOD)’s consumption _{A copy to be furnished to admin coordinator for compilation}_ * To liaise with other stakeholders i.e., Branches, Group Risk Management, etc, where necessary (i.e., status of applications/ request, request for statements/ tax invoices, review extensions, etc)  * To monitor all post-disbursement conditions of accounts other than those monitored by Financing Credit Administration Department (FCAD) (ensure conditions/ covenants imposed by approving authority are properly recorded in the register for monitoring purpose). * To monitor the progress of security documentations until completion and disbursement (upon issuance of memo to Business Operations, SBM) * To keep track on the work progress of memo instructions given to FCAD and/ or other stakeholders through Business Operations, SBM on all accounts assigned. * To prepare/ update interest income earned for the month for Business Units assigned. * To liaise with Business Operations, SBM on the following: **FCAD-related matters:** **Other matters:** * Issuance of Letter of Offer/ Letter of Variation/ Letter of Notification/ Letter of Renewal. * Instruction to commence security documentation/ to sign-off the disbursement of facilities. * Redemption of facilities by customers. * Discharge of security as approved by the Bank. * Post-disbursement conditions handled by FCAD. * Collection of periodic sinking funds. * Specific instructions to debit fees charged pertaining to the facilities. * Specific instructions for any Banker’s Acceptance (BA)/ Revolving Credit (RC) due, rollover or drawdown. * Request and follow-up on Fixed Deposit (FD) statements, audit confirmation, monthly Current Account (CA) statements and any miscellaneous request from customers. * To perform CCRIS submission in the OSCAR system, as applicable. * To assist RM in performing financial spreading in the OSCAR system, as applicable. * To assist the RM in their absence to request for Cost of Fund (COF) / FD rates from Treasury and revert to customers for drawdown and RC rollovers or drawdown. * To perform relief duties amongst team members including credit administrative work that is assigned in their absence or assist them to share the workload. * Other assignments including ad-hoc requests as and when assigned by immediate or other superiors, as required. * To liaise with Business Finance on the following for management reporting purposes: * To validate the list of papers pending credit evaluation. * To update information on prospective borrowers in the pipeline. * To update of information in SIBS with regards to BNM Financial Institutions Statistical System (FISS) codes, renewal date and Obligor Risk Rating (ORR) (manual). * To prepare memo to the respective departments and follow-up on e.g., opening of project account, FD placement, drawdown, and repayment of banking facilities. * Contract Financing matters and related transactions. * Creation of facilities in SIBS by referring to the Credit Application Memo (CAM) upon approval by relevant approving authority. * To liaise with Treasury and the Payment Centre for late disbursements and follow up with FCAD for the release of facilities. * Managing all compliance reporting that include BNM reports, BCP and DRCO reports. * To liaise with Business Finance, SBM on the following for management reporting purposes: * To validate the list of papers pending credit evaluation. * To update information on prospective borrowers in the pipeline. * To perform relief duties amongst team members including credit administrative work that is assigned in their absence or assist them to share the workload. * Other assignments including ad-hoc requests as and when assigned by immediate or other superiors, as required. * To perform CCRIS submission in the OSCAR system, as applicable. * To assist RM in performing financial spreading in the OSCAR system, as applicable. * To assist the RM in their absence to request for Cost of Fund (COF) / FD rates from Treasury and revert to customers for drawdown and RC rollovers or drawdown. **JOB REQUIREMENTS** * Degree preferably in Finance, Accounting, Economics, Business or any similar discipline or fresh graduates with a strong academic background * Experience in system / credit administration * Basic knowledge in operating systems such as Windows and AS400. * Computer literate with good command of Microsoft Office - Word, Excel and PowerPoint. * Good communication and customer service skills (with RMs and other support units). * Must have attention for detail and quality of output. * Preferably a self-starter with a strong initiative for improvement. * Able to work independently with high level of commitments and competency.