Associate Computer Operator
altera digital health
📍 office - raleigh-north hills wake north carolina united states🕐 3mo ago🔗 workday
Job Description
**Role:** Associate Computer Operator – Junior IT Operations Support
**Location:** Fully onsite in Raleigh, North Carolina (Wake County).
**Schedule:** Monday through Friday, 8:00 AM – 5:00 PM.
**Key Responsibilities & Environment:**
* Monitor and support the efficient functioning of computer hardware and systems.
* Assist with shipping, receiving, inventory tracking, and asset management of IT equipment.
* Assign systems and maintain accurate hardware and equipment records.
* Provide basic troubleshooting and escalation support for hardware and system-related issues.
* Maintain recording logs, documentation, and operational records.
* Support security access processes and user setup activities.
* Perform equipment maintenance and coordinate replacements as needed.
* Work in a structured, customer-oriented, and detail-driven environment.
* Operate independently while managing daily operational responsibilities.
**Candidate Requirements:**
**Experience:** 1–2 years of experience in IT support, computer operations, inventory coordination, or related technical support roles.
**Technical Skills:**
* General knowledge of Windows operating systems
* Basic understanding of computer hardware and peripheral equipment
* Familiarity with inventory systems and asset tracking
* Basic troubleshooting and technical support skills
**Preferred Background:**
* Retail or customer service-oriented experience
* Housing industry experience is a plus
* Experience handling shipping and receiving processes
**Core Competencies:**
* Strong attention to detail
* Customer service mindset
* Ability to work independently
* Organizational and multitasking skills
* Reliability and accountability
**Opportunity for the Candidate:**
The role provides hands-on experience with hardware management, system support, inventory processes, and day-to-day IT operations in a professional onsite environment.