Associate Computer Operator- H

**Job Title:** Associate Computer Operator **Location**: Mobile, Alabama (onsite). **Employment Type**: Full-time _Altera Digital Health Managed Services – Springhill Medical Center_ **About Altera** Altera, a member of the N. Harris Computer Corporation family, delivers health IT solutions that support caregivers around the world. These include the Sunrise™, Paragon Daneli, TouchWorks EHR, Altera Opal, Ventus, HealthQuest™ and dbMotion™ solutions. At the intersection of technology and the human experience, Altera Digital Health is driving a new era of healthcare, in which innovation and expertise can elevate care delivery and inspire healthier communities across the globe. A new age in healthcare technology has just begun. **Position Summar**y Altera managed services IT Team located at Springhill Medical Center in Mobile, Alabama is seeking Associate Computer Operator to join our Information Technology team in Mobile, Alabama. This entry-level role is crucial for ensuring the smooth and efficient operation of our critical IT systems and data management processes. An ideal candidate will be a proactive individual with a foundational understanding of IT operations, eager to learn, and committed to maintaining high standards of quality and service in a dynamic healthcare technology environment. Altera Digital health provides managed services to Springhill Medical Center’s facilities and is located on the hospital’s main site in Mobile, AL. **Key Responsibilities** As an Associate Computer Operator, you will be responsible for: * Monitoring computer systems, networks, and applications to ensure continuous operation and identify potential issues. * Executing scheduled batch jobs, data backups, and system processes accurately and on time. * Responding to system alerts, error messages, and operational incidents, performing initial troubleshooting, and escalating complex issues to appropriate teams. * Maintaining detailed operational logs and documentation of system activities, incidents, and resolutions. * Adhering strictly to operational procedures, security protocols, and data integrity standards. * Collaborating effectively with other IT teams and internal stakeholders to support system maintenance and problem resolution. * Participating in on-call rotations and providing after-hours support during peak times, including end-of-month/quarter/year, as required to meet business needs. * Demonstrating a commitment to quality by following relevant procedures and paying attention to detail in all tasks. * Communicating clearly and concisely with team members and clients regarding system status and operational updates. **Role Requirement** * Total Years of Experience: 0-2 years of relevant work experience. * Education: Bachelor's Degree (Preferred). _**Mandatory Skills:**_ * Basic understanding of IT operations and computer systems. * Strong attention to detail and commitment to quality. * Ability to follow established procedures and protocols. * Effective communication skills (verbal and written). * Problem-solving aptitude and ability to perform initial troubleshooting. * Ability to work independently with minimal guidance and as part of a team. * Flexibility to work irregular hours, including shifts, overtime, and weekends, and participate in on-call rotations. _**Good to Have/Preferred Skills:**_ * Experience with system monitoring tools. * Familiarity with data backup and recovery processes. * Basic knowledge of network concepts. * Proficiency in documenting operational procedures. **Hourly rate:** $20.01 _The salary range reflects the anticipated base salary for this position at the time of posting. Final compensation may vary based on factors including experience, skills, education._