Associate Facilities Coordinator

Shield AI is a venture-backed defense-tech company with the mission of protecting service members and civilians with intelligent systems. Its products include Hivemind autonomy software, V-BAT and X-BAT aircraft, and Aechelon simulation and synthetic reality technologies. With offices and facilities across the U.S., Europe, the Middle East, and Asia-Pacific, Shield AI’s technology actively supports operations worldwide. For more information, visit www.shield.ai. Follow Shield AI on LinkedIn, X, Instagram, and YouTube.  Job Description: The Front Desk Coordinator serves as the first point of contact for visitors, clients, and employees, creating a professional and welcoming experience. This role is responsible for managing front desk operations, coordinating office activities, and supporting day-to-day administrative and facility needs. What you'll do: • Greet and assist visitors, ensuring a positive and professional first impression • Manage emails and general inquiries, routing as appropriate • Coordinate visitor access, badging, and check-in processes • Maintain front desk organisation, cleanliness, and readiness at all times • Schedule meetings and manage conference room bookings • Support office operations including mail distribution, deliveries, and supply inventory • Coordinate with vendors and service providers as needed • Assist with planning and execution of office events and meetings • Partner with Facilities, IT, and Security teams to support workplace needs • Maintain accurate records and handle sensitive information with discretion Required qualifications: • Secondary school GCSE or equivalent (Foundation or Bachelor’s degree preferred) • 1–3 years of experience in a front desk, receptionist, or administrative role • Strong verbal and written communication skills • Proficiency in Microsoft Office or Google Workspace • Ability to multitask and prioritise in a fast-paced environment • Strong organizational skills and attention to detail • Professional demeanour with a customer-service mindset Preferred qualifications: • Experience in a corporate or high-growth blended manufacturing/office environment • Familiarity with visitor management systems (Envoy) • Experience supporting facilities or office operations • Basic knowledge of access control and office security protocols • Experience coordinating vendors, deliveries, and events • Strong problem-solving skills and ability to work independently #LI-SL1 #LB   Our international teammates receive a comprehensive total rewards package aligned to your country office location. For full details on compensation and benefits, please consult your talent acquisition partner.