Associate Inbound Sales Representative

**Who are we?** HubSpot is a leading customer relationship management (CRM) platform for scaling companies. Tens of thousands of customers all over the world use our marketing, sales, and customer success software to grow their businesses. It's our mission to not just help them grow, but to help them _grow better._ At HubSpot, we believe that our values live in our hearts, not our hallways. We want to build a company where people feel empowered to do their best work, wherever they are. Our ANZ office is located in Sydney’s CBD but this role offers flexibility to work remotely or in a hybrid arrangement. **Applicants must be based in Australia's East Coast.** **What’s the role?** Do you want to join a high-producing and impactful sales and service team at HubSpot? The mission of the Associate Inbound Success Coach (customer service) team is to provide customers and prospects with the most immediate and high quality first interaction with HubSpot in order to drive great customers. This is an entry level role perfect for someone passionate about **building a career in sales with progression opportunities into a Business Development Representative.**  **What will you do?** * Navigate a high volume of product and sales related inquiries * Conduct consultative pre-qualification of prospects for HubSpot’s sales process via phone, live chat, and email * Help remove technical barriers for our users and recommend software best practices * Set up high quality appointments with the appropriate sales team members for Inbound Growth Assessments * Identify and deliver best next steps or resources to assist customers and users * Collaborate cross-functionally within HubSpot to improve experience for HubSpotters and HubSpot customers/users alike **Who are you?** * Excellent written and verbal communication skills * A strong technical aptitude to help our users succeed with the HubSpot software * A passion for helping our prospects businesses grow * Initiative to find the resources needed to be successful in this role * An ability to work collaboratively to solve problems * HEART (check out our [Culture Code](https://network.hubspot.com/slides/the-hubspot-culture-code-1f8v20t3a?hubs_signup-cta=careers-nav-homepage&gh_jid=4483362&_ga=2.188831586.837444313.1679362759-102209417.1679362759&_gl=1*1nzzuif*_ga*MTAyMjA5NDE3LjE2NzkzNjI3NTk.)) **How will you excel in this role?**  * A strong interest in a career in sales and a passion to solve for customers * Genuine curiosity about business and technology * A growth mindset and a habit of seeking feedback for self-development * Ability to pick up new platforms and processes quickly  * High performance in previous roles and areas outside of professional work (E.g hobbies, sport, creative) **What are the benefits?**  * Generous remuneration and stock units * Hybrid work environment You can choose to work from Home, Office or Flex! * World class new hire training and onboarding * An education allowance up to USD $5,000 per annum * Flexible Time Off Policy * Private health insurance allowance & Annual fitness reimbursement * Opportunity to work with amazing colleagues who embody [HubSpot’s HEART core values](https://network.hubspot.com/slides/the-hubspot-culture-code-1f8v20t3a?hubs_signup-cta=careers-nav-homepage&gh_jid=4483362&_ga=2.188831586.837444313.1679362759-102209417.1679362759&_gl=1*1nzzuif*_ga*MTAyMjA5NDE3LjE2NzkzNjI3NTk.) * Primary Caregiver Leave of 16 weeks and Secondary Caregiver Leave for 6 weeks * _Check out the_ [**_HubSpot Website_**](https://www.hubspot.com/careers/benefits?hubs_signup-cta=careers-nav-benefits&gh_jid=4483362) _to see all our wonderful Benefits_ _We know the_ _[confidence gap](https://www.theatlantic.com/magazine/archive/2014/05/the-confidence-gap/359815/)_ _and_ _[impostor syndrome](https://blog.hubspot.com/marketing/impostor-syndrome-tips)_ _can get in the way of meeting spectacular candidates, so please don’t hesitate to apply — we’d love to hear from you._ _**If you need accommodations or assistance due to a disability, please reach out to us [using this form](https://form.asana.com/?k=Xr9-j19kRaY5T5NjIeyx4Q&d=8587152060687).**_ __At HubSpot, we value both flexibility and connection. Whether you’re a Remote employee or work from the Office, we want you to start your journey here by building strong connections with your team and peers. If you are joining our Engineering team, you will be required to attend a regional HubSpot office for in-person onboarding. If you join our broader Product team, you’ll also attend other in-person events, such as your Product Group Summit and other gatherings, to continue building on those connections.__ __If you require an accommodation due to travel limitations or other reasons, please inform your recruiter during the hiring process. We are committed to supporting candidates who may need alternative arrangements__ _**Massachusetts Applicants:** It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability._ _**Germany Applicants:** (m/f/d) - link to HubSpot's Career Diversity page [here](https://www.hubspot.com/careers/diversity)._ _**India** **Applicants:** link to HubSpot India's equal opportunity policy [here](https://drive.google.com/file/d/1fTZ0ht2chl1WRI7Tgrbzh9ytZUhL2jG9/view?__hstc=20629287.8bedd818fefb24c6303ec98fcf9dcfff.1724281309795.1724281309795.1724281309795.1&__hssc=20629287.1.1724281309796&__hsfp=1818362978)._ **About HubSpot** HubSpot (NYSE: HUBS) is an AI-powered customer platform with all the software, integrations, and resources customers need to connect marketing, sales, and service. HubSpot's connected platform enables businesses to grow faster by focusing on what matters most: customers.  At HubSpot, bold is our baseline. Our employees around the globe move fast, stay customer-obsessed, and win together. Our culture is grounded in four commitments: Solve for the Customer, Be Bold, Learn Fast, Align, Adapt & Go!, and Deliver with HEART. These commitments shape how we work, lead, and grow. We’re building a company [where people can do their best work](https://www.hubspot.com/careers/hybrid-work). We focus on brilliant work, not badge swipes. By combining clarity, ownership, and trust, we create space for big thinking and meaningful progress. And we know that when our employees grow, our customers do too. Recognized globally for our award-winning culture by Comparably, Glassdoor, Fortune, and more, HubSpot is headquartered in Cambridge, MA, with employees and offices around the world. Explore more: * _[HubSpot Careers](https://www.hubspot.com/careers)_ * _[Life at HubSpot on Instagram](https://www.instagram.com/lifeathubspot)_ _HubSpot may use AI to help screen or assess candidates, but all hiring decisions are always human. More information can be found [here](https://www.hubspot.com/careers/hiring-ai). By submitting your application, you agree that HubSpot may collect your personal data for recruiting, global organization planning, and related purposes. We may use CLEAR ID Verification during the hiring process to confirm your identity and help maintain a safe, secure, and trusted experience for all candidates. Refer to HubSpot's [Recruiting Privacy Notice](https://legal.hubspot.com/recruiting-privacy-notice) for details on data processing and your rights._