Associate Manager Retail

Principal Accountabilities:: \* This is the highest position in a district responsible for a group of stores\* Responsible for managing the performance of the group of stores including sales, service, customer satisfaction, profitability, staff, and compliance with corporate procedures\* Develop short- and long-term plans to support regional and corporate goals   Knowledge & Skill Requirements:: \* Associate’s degree; Bachelor’s degree preferred \*Equivalent years of experience in a substantially similar industry may be considered in lieu of a degree to be determined by the nature of the specific job and the hiring manager’s criteria\* Generally six years of progressive experience with one year of supervisory experience\* Strong organization and communication skills   Knowledge & Application:: \* Acquires depth of expertise in more than one technical work area and on track to becoming a discipline expert\* Acquiring management experience within a process driven environment with extensive experience in a large or complex technical area\* Knowledge of standardized rules, procedures, and operations within own area\* Determines a course of action based on guidelines and modifies processes and methods as required\* Requires knowledge of company policies, practices, and procedures   Problem Solving:: \* Resolves issues which are often varied and nonroutine \* Uses previous experience to identify most appropriate option or improve existing approaches\* Problems likely to require clarification\* Undertakes analysis and investigation to solve differing, but related, problems   Interaction:: \* Conveys information to occasionally divergent audiences that may require some persuasion\* May require the initiation of contacts to resolve and discuss mutual problems or collaboration on procedures or transactions\* May need to convey information to audiences not knowledgeable of the subject matter\* Requires objective review of difficult work problems, obtaining cooperation or approval   Impact:: \* Impact is generally limited to short-term team performance, occasionally on medium-term goals\* Responsible for meeting targets typically against a monthly plan\* Supports the achievement of goals through own personal effort and influence on others\* Responsible for planning own work, assessing own progress, and adjusting efforts to meet goals\* Beginning to have more of a contributory impact on team/discipline performance   Accountability:: \* Accountable for meeting short-term (less than one year) targets which impact the immediate work area\* Takes action to monitor and manage costs related to own work and that of the team \* People management responsibility for pay reviews, performance management, training, and resource planning   R-20260611-0037