Associate Professional Account Activation & Onboarding

**It's fun to work in a company where people truly BELIEVE in what they're doing!** Job Description:  Accelerate your career. Join the organization that's driving the world's technology and shape the future.  ---------------------------------------------------------------------------------------------------------- **Ingram Micro** is a leading technology company for the global information technology ecosystem. With the ability to reach nearly 90% of the global population, we play a vital role in the worldwide IT sales channel, bringing products and services from technology manufacturers and cloud providers to business-to-business technology experts. Our market reach, diverse solutions and services portfolio, and digital platform Ingram Micro Xvantage™ set us apart. Learn more at [www.ingrammicro.com](http://www.ingrammicro.com/) Come join our team where you’ll make technology happen in surprising ways. Let’s shape tomorrow - it’ll be a fun journey! We are looking for a detail-oriented and proactive **Associate Professional, Technical Support** to join our Sales Journey team. This role supports both email and customer interactions, focusing on account activation, onboarding, and coordination with sellers and partners. The ideal candidate will have a background in sales support or experience in sales-related functions, particularly within the tech industry. **Job Responsibilities:** * Provide email and customer support for account activation and onboarding * Coordinate with sellers and partners to ensure smooth onboarding and support * Follow up on contracts to drive revenue and ensure timely processing * Manage quote renewals for software/license renewals * Collaborate with internal teams to support sales operations and customer experience **Qualifications:** * College graduate of any course; or High School Diploma (but should have at least 5 years functional experience) * Mut have at least 4 years BPO experience with Onboarding new customers, Renewals, Customer Service, or other related roles * Background in supply chain or IT distribution is highly preferred * Experienced with MS Excel for reporting and tracking * Strong time management and organizational skills * Average to Good English communication skills * Willing to work on shifting schedule (dayshift & night shift) and 10 days RTO/monthly #LI-Hybrid