Avp Senior System Engineer
294 alliancebernstein business private
📍 pune india india🕐 5mo ago🔗 workday
Job Description
Candidates must be extremely knowledgeable of commercial operating platforms and their supporting products, e.g. Microsoft, VMWare, Citrix, McAfee, etc… including a thorough understanding of day-to-day operational challenges surrounding business technologies within the finance industry. The candidate must be well versed with other operational disciplines such as: project management, problem management, change management, networking, systems monitoring, and multi-platform integration.
This is a hands-on position requiring a person with a great deal of systems management experience together with a thorough understanding of various technology principles. The position will participate within our Engineering Round Table (ERT), to assist promoting technology innovation through collaborative engineering.
Additionally, this role is a member of our 7x24 on call incident response team, which ensures rapid resolution of incidents limiting potential damage, and executes forensic analysis as needed.
**The key job responsibilities include, but are not limited to:**
Drive strategy sets the roadmap for new features, architectures, and standards in design, implementation, operation, and management.
Onsite support coverage during business hours, on-call support rotation, weekend and weeknight work should be expected, respond/investigate reported incidents, fulfill requests for services, perform routine system maintenance, provision servers, manage infrastructure projects, represent administration team covering business initiatives, create/maintain support documentation, perform routine systems conformance/capacity validation.
* Expert experience in Windows operating systems that includes creating Windows images for physical and virtual environment
* Design, build and develop engineered solutions using Scripting & Programming Languages (PowerShell, WMI, Batch, SQL)
* Experience with designing, testing and deploying SCCM
* Experience with monitoring technologies including Systrack and Splunk
* Expert-level knowledge of Group Policy creation and management
* Create engineered solutions for medium-to-complex initiatives according to specified requirements
* Design and review/approve project requirements
* Troubleshoot application/operating systems issues with the SCCM, image automation, local application virtualization, and endpoint protection suites
* Provide Tier 3 support in the operation and management of Windows OS, Citrix Infrastructure, virtual machines, and related application components to ensure functionality and security of the supported desktop platforms
* Project management experience (create/maintain project plans. Drive projects to completion. Breakdown and resolve complex issues/barriers to success)
* Must provide excellent service and meet client needs while offering cost-effective technological solutions to the organization.
* Experience managing endpoints with Intune including onboarding and application deployment
**Thought Leadership**
· Provide thought leadership in industry and to fellow team members across business and technical project dimensions solving complex business requirements
· Demonstrate forward thinking around where the organization is going and how technology can support these efforts
**Job Qualifications:**
The ideal candidate will have a formal higher education degree (with an accredited college or university) in the field of IT is highly desired. Candidate must have at least 10+ years of hands-on experience within the finance and banking industry or equivalent. Business writing and presentation experience is a must as this role will have regular interactions with all levels of management, including executives.
**Required Skills:**
* Extensive scripting experience utilizing a variety of languages such as VB Script, PowerShell, WMI, batch and SQL Active Directory Services
* Experience w/VMware PowerCLI a plus
* Windows security products (ex. Microsoft Defender and EDR)
* Expert-level knowledge of Group Policy creation and management
* Experience with Microsoft Systems Center for monitoring and software deployment
* Provide timely diagnosis, troubleshooting, and resolution to escalated user incidents to comply with Service Level Agreement targets
* Experience with automated monitoring systems and technologies, with practical knowledge of SCCM and automated patching procedures
* Experience with Compliance standards and reporting (NIST, CIS)
* Ability to design and document complex workflows
· Proficient with Microsoft office productivity products: Excel, Word, PowerPoint, Visio, Project
* Excellent communication skills both written and verbal, flexibility in concepts and action, able to handle aggressive mission critical deadlines
* Demonstrates ability to work well under pressure to tight deadlines while maintaining strong relationships with management and peers
· Strong analytical skills, demonstrable curiosity in quantitative research and investment
· Candidate must be a self-starter, a dependable partner, as well as a team player
· A strong desire to document and share work done to aid in long term support
· Ability to build efficient internal relations and communicate extensively with key internal stakeholders
· Ability to provide functional and directional guidance to staff and recommend policy or strategic direction changes to management
· Customer facing experience and ability
Pune, India