Axi Application Engineer 2

**Pre-Sales Application Support:** ---------------------------------- * Utilize system performance on customer provided sample. Create application report to demonstrate systems capability and strength for commercial team to win business.. * Participate on pre-sales discussions with Customers as a technical expert. * Support Sales to define system configuration and finalize customer technical spec review. * Attend Trade Show/Conference or other industry event to demonstrate equipment and/or present technical information on behalf of the company. **Customer satisfaction and Training:** --------------------------------------- * Provide high level applications support to set up and program new system at customer site. * Diagnose and resolve customer issues and concerns with AXI equipment * Advising Customers the best solution for their sample and new requirements * Provide AXI application training to customer/distributor/junior colleagues. * Training document preparation. * Brief Manual or WI preparation for customer or other team member use. ​**Business Strategy and Product Development Support:** ------------------------------------------------------- * Taking active role with testing software releases, new features and bug fixes. * Justify customer or market requirements, and convert them to practical Engineering Special Request (ESR) criteria or Engineering Change Request (ECR) Criteria. * Contribute to Engineering road map based on VOC and technical experience * Gather intelligence on markets, competitors and customers and provide analysis and advice to management. **Responsible Regions:** ------------------------ 70% Time for China Project. 30% Time for RoA Project **Education and Experience Requirements** ----------------------------------------- * College or Bachelor Degree with Automation Control / Mechanical Automation or related major. * 3+ years experience in similar customer technical support role for capital equipment in Electronics, SMT and Semiconductor Manufacturing Industry. * Preferred to have working experience in SPI, AOI or AXI, such as Viscom, Omron, Koh Young, ASM, SAKI, MVP. * Working experience in MNC is preferred. **Preferred Skills and Abilities** ---------------------------------- * Proactive, responsible, confident, pleasant and customer-oriented. * Results driven and a self-starter. * Good Communication skills in written/Verbal and Presentation. * Creative Thinker with problem solver skills. * Team player who is unafraid to proactively draw on various resources in the organisation to achieve objectives. * Accommodate extensive travel, both domestic and international (approx 70%). * Good English Ability, Accommodate English working environment. (90+ documents/mails in English, 50% meeting in English) Working Condition and Physical Demands -------------------------------------- * Home Office if no customer visit. * Factory Environment when travel or customer visit. * Can expect work in Clean room Environment