B2B Talent Acquisition Supervisor

Job Title: B2B Talent Acquisition Supervisor Job Description **About the Role** At Concentrix, we are looking for an experienced Supervisor, B2B Talent Acquisition to lead a team of recruiters and drive hiring excellence across our business. This role is responsible for ensuring staffing requirements are met by attracting, assessing, and onboarding top talent while delivering a best-in-class candidate and stakeholder experience. The successful candidate will combine strong leadership capabilities with hands-on Talent Acquisition expertise, using data-driven recruitment strategies to support business growth in a fast-paced and dynamic environment. Working Model: Hybrid (2 days/week from the office) **Key Responsibilities** **Talent Acquisition Leadership** * Lead, coach, and develop a team of Talent Acquisition Specialists and Recruiters to achieve hiring targets and quality standards. * Set clear team goals, KPIs, and performance expectations while monitoring productivity and delivery. * Provide ongoing coaching, mentoring, and development opportunities to maximize team performance. * Handle escalated recruitment challenges and support complex hiring requirements. **Recruitment Strategy & Delivery** * Develop, implement, and continuously improve recruitment strategies aligned with business objectives. * Drive innovative sourcing approaches to attract high-quality talent across multiple channels. * Partner closely with Hiring Managers, HR, and business stakeholders to understand workforce planning needs and hiring priorities. * Ensure efficient management of the full recruitment lifecycle, from sourcing and screening through offer and onboarding. **Stakeholder Management** * Build strong relationships with business leaders and hiring managers, acting as a trusted recruitment advisor. * Collaborate with HR and Compensation teams to develop competitive offers and support candidate negotiations. * Provide regular updates on recruitment activity, pipeline health, market trends, and hiring performance. **Recruitment Analytics & Compliance** * Monitor recruitment metrics including time-to-fill, quality of hire, offer acceptance, retention, and recruiter productivity. * Ensure accurate reporting and data integrity within ATS and HRIS systems. * Maintain consistent recruitment processes and ensure compliance with local employment legislation and company policies. * Promote a positive employer brand and exceptional candidate experience throughout the hiring journey. **Candidate Profile** **Required Experience** * Proven experience in Talent Acquisition and Recruitment, preferably within a BPO, outsourcing, high-volume hiring, or shared services environment. * Previous experience leading, coaching, or mentoring recruitment teams. * Strong understanding of recruitment best practices, sourcing methodologies, and candidate engagement strategies. * Experience managing multiple stakeholders and competing business priorities. **Skills & Competencies** * Excellent leadership, coaching, and people management skills. * Strong communication and stakeholder management abilities. * Data-driven mindset with the ability to interpret recruitment metrics and drive continuous improvement. * Ability to work effectively in a fast-paced, high-volume environment. * Strong organizational skills and attention to detail. * Proficiency in Microsoft Office and Applicant Tracking Systems (ATS). * Ability to maintain confidentiality and professionalism at all times. **Preferred Qualifications** * Bachelor's Degree or equivalent professional experience. * Experience within Talent Acquisition leadership roles. Location: GRC Athens - Ilia Iliou 51 Language Requirements: English (Required) Time Type: Full time