Behavioral Health Integration Specialist

**Position Summary:** The Behavioral Health Integration Specialist provides non-clinical administrative and documentation support for CareLock LLC’s Behavioral Health Integration (BHI) program. This is a non-clinical, administrative position with no direct patient contact. The primary focus of this role is reviewing patient charts, completing and maintaining BHI documentation, tracking required information, supporting care-plan documentation, and ensuring all records are complete, accurate, and compliant with established CareLock workflows, AZDHS regulations, and HIPAA standards. **Key Responsibilities:** ·         Review patient charts for BHI documentation requirements. ·         Complete and maintain accurate BHI documentation within the EHR. ·         Review existing clinical documentation and ensure applicable information is accurately reflected in BHI records. ·         Maintain and update BHI care-management documentation and care plans based on information contained within the medical record. ·         Review documentation related to behavioral health screenings, including PHQ-9 and GAD-7, when applicable. ·         Track required BHI documentation and identify incomplete or outstanding charting. ·         Review charts for missing information and route documentation needs to the appropriate clinical team member. ·         Document applicable administrative and care-coordination activities. ·         Maintain accurate documentation of applicable BHI time and activities when required. ·         Ensure charts and documentation are completed within established CareLock timeframes. ·         Support providers and clinical staff by maintaining organized and accurate BHI records. ·         Follow established BHI workflows and documentation standards. ·         Maintain productivity and accuracy expectations while managing a high volume of patient charts. ·         Maintain strict compliance with HIPAA, patient confidentiality requirements, and CareLock policies and procedures. ·         Other duties and responsibilities as assigned. **Required Qualifications:** ·         Must be at least twenty-one (21) years of age ·         High school diploma or equivalent ·         Previous experience in medical documentation, behavioral health administration, care management, medical records, medical assisting, healthcare administration, or related healthcare role. ·         Experience working within an EHR/EMR specifically EClinical Works. ·         Strong written communication, grammar, spelling, and documentation skills. ·         Excellent attention to detail and organizational skills. ·         Ability to accurately review and interpret information contained within medical records. ·         Strong computer and data-entry skills. ·         Ability to work independently and manage a high volume of documentation. ·         Understanding of HIPAA and patient confidentiality requirements. ·         Core understanding of basic medical terminology and clinic-based office procedures. ·         Proficiency utilizing basic computer systems and applications, including Microsoft Office Suite. ·         Excellent customer service skills with the ability to communicate clearly and effectively. ·         Proven ability to multi-task, prioritize a shifting workload, and strictly interpret and uphold clinic policies and procedures. ·         Level 1 Arizona Fingerprint Clearance Card (or willingness to obtain). **Preferred Qualifications:** ·         Previous experience with Behavioral Health Integration (BHI) documentation. ·         Experience with eClinicalWorks (eCW). ·         Experience with PHQ-9, GAD-7, behavioral health documentation, and care plans. ·         Experience with Medicare and/or Medicaid documentation requirements. ·         Experience in a primary care or behavioral health setting.