Bellperson Valet the Westin Monache - Summer

2204 intrawest hospitality mgmt

📍 mammoth lakes california united states🕐 2mo ago🔗 workday

Job Description

Seasonal **LIVE THE DREAM. Work here. Play here.** ========================================= The mountains are calling. _**NOTE:** This position is located in Mammoth Lakes, California._ Did you know that, as part of your employment at The Westin Monache, you receive a free season pass, including **free** access to all other Alterra resorts? Grin inducing, isn’t it?  More about the benefits and perks of your adventure here: * Ski passes for dependents (spouse/child(ren)/domestic partners) includes free skiing at other Alterra Resorts * Discounts on ski/snowboarding lessons * Friends and Family vouchers * Retail & Food discount * Equipment Rental discount * 401k with company match * Healthcare * Dental * Vision * PTO for benefit eligible employees * Associates as well as their family and friends, are eligible to receive discounts on Marriott hotels worldwide _\*Offers of employment may be contingent upon successful completion of a background investigation._ **A little about this position:** The Valet/Bell Attendant provides all valet, bell and shuttle services to our guests. This individual is the first point of contact for our guests/owners and is responsible for paving the path of an outstanding guest experience in accordance with Westin Brand Standards. * Provide a pivotal first impression, setting the tone for the guest/owner experience * Extend a warm and friendly greeting to all arriving and departing guests/owners * Open vehicle doors upon arrival to the property * Offer luggage assistance and guide the guest to the front desk for check in * Assist guess to their rooms and extend knowledge of the property, town and ski area * Assists guests with valet parking. Provide guests with valet services * Collaborate with front desk to ensure all luggage, shuttle and vehicle requests are fulfilled in a timely and effective manor * Contribute to the effectiveness of the check-out process by transporting guest luggage from the room to guest vehicle. Pack vehicle efficiently * Safely and orderly park guest vehicles while ensuring documentation of any pre-existing vehicle damage * Provide shuttle service to guests within our town limits in all road conditions  * Maintain cleanliness of lobby, bell closet, garage and front drive * Positively and professionally respond to manager/supervisor requests to complete tasks assigned in accordance to Westin/Marriott Brand standards and Mammoth Way values * Collaborate with other departments and other team members * Communicate in a professional manner with all other associates, management, owners and guests * Candidates should enjoy public interaction and display a positive attitude with a willingness to serve * Candidate is to act with integrity and comply with all company policies and procedures **Requirements:** **Education:** * High School Diploma or equivalent **Experience:** * Minimum of 2 years guest service, public relations or sales experience * Strong interpersonal and problem-solving skills * Ability to multi-task in a high-volume setting * Marriott experience beneficial * 1 year of previous Bell/Valet experience at a luxury full-service resort preferred * Ability to effectively present information in a one-on-one setting or in a group * Must be at least 18 years of age * Must hold a valid driver’s license in good standing Hourly pay rate: $17 plus tips