Benefits Coordinator

High Point University is currently seeking a full-time Benefits Coordinator. The Benefits Coordinator supports the administration of employee benefits programs and works closely with the Sr. Benefits Administrator to ensure efficient day-to-day operations. This role serves as a key point of contact for employees across the University, including faculty and staff, as well as a growing network of dental clinics and optometry practices. This position focuses on benefits coordination, customer service, and administrative support, ensuring employees receive timely and accurate assistance with their benefits. **QUALIFICATIONS:** **Education** * Bachelor’s degree in human resources, Business Administration, or related field preferred * Equivalent combination of education and relevant experience will be considered **Experience and Training** * 0–2 years of experience in Human Resources, benefits, payroll, healthcare administration, or administrative support preferred * Experience supporting higher education, multi-site, or clinic-based environments is a plus * Familiarity with HRIS systems (such as Workday) preferred **Knowledge, Skills, Ability:** * Strong customer service skills with the ability to communicate effectively with various employee populations (faculty, staff, and clinical teams) * Ability to build relationships across multiple locations and departments * Strong attention to detail and organizational skills * Ability to manage multiple priorities in a fast-paced, growing environment * Ability to handle confidential information with discretion * Basic problem-solving and analytical skills * Proficiency in Microsoft Office (Word, Excel, Outlook) * Ability to learn and apply benefits policies, procedures, and guidelines * Team-oriented with the ability to work collaboratively with HR, Payroll, vendors, and clinical leadership **Essential Functions:** * Partners with the Sr. Benefits Administrator to support the day-to-day administration of employee benefits programs * Serves as a first point of contact for benefits-related questions from faculty, staff, and clinical employees; escalate complex issues as needed * Provides benefits support to multiple locations, including dental clinics and optometry practices, ensuring consistent communication and service * Assists with new hire onboarding and benefits enrollment, including preparation of materials and employee guidance * Supports open enrollment activities, including employee communications, system updates, and enrollment tracking * Process and tracks benefits changes, including new hires, qualifying life events, and terminations * Maintains accurate benefits data in HR systems and ensure data integrity across multiple employee groups * Assists with benefits invoice reconciliation and identify discrepancies for review * Coordinates with Payroll, HR, and external vendors to resolve routine benefits issues * Supports leave of absence tracking and documentation in partnership with HR and Payroll * Assists in preparing and distributing benefits communications tailored to both campus and clinical employees * Maintains organized records of plan documents and employee benefits information * Runs standard reports and assist with basic data tracking, audits, and reporting needs * Provides administrative and project support to the Benefits team as needed **Accountability:** * Works under the guidance of the Sr. Benefits Administrator to support the administration of employee benefits programs * Ensures accuracy, timeliness, and consistency in servicing a varied and geographically distributed workforce * Maintains confidentiality and compliance with internal policies and procedures For more information regarding this position, please contact Melissa Marion, Assistant Vice President of Human Resources, at 336-841-4698 or [email protected]. Review of applications will begin immediately and will continue until the position is filled. Start date for the position is July 2026. Choose to be Extraordinary!