Bosnian Video Medical Interpreter

**Summary** Description Equiti is seeking qualified Video Medical Interpreters to work remotely from any U.S.-based location. As a vital member of our interpretation team, you will facilitate clear, accurate, and culturally competent communication between healthcare providers and Limited English Proficient (LEP) patients. You will serve as a professional conduit for information and, when appropriate, a cultural broker to ensure full understanding. Interpreters support both healthcare and educational settings via audio and video modalities. **Essential Responsibilities** * Interpret accurately and completely between source and target language for hospitals, clinics, and other facilities nationwide. * Ensure full comprehension by adjusting register as needed for the LEP patient. * Maintain strict confidentiality in accordance with HIPAA and professional standards. * Adhere to Equiti’s quality policy and promote excellent customer service to clients and patients. * Establish and maintain positive, professional interactions with all users. * Act as a cultural broker when needed to clarify cultural nuances or misunderstandings. * Demonstrate camera awareness during VRI sessions, ensuring proper posture, voice projection, and presence. * Maintain required certifications and continue professional development. * Adapt to changing technology, platforms, and protocols as needed. * Participate actively in a team-oriented, fast-paced environment. * Perform other duties as assigned. **Knowledge, Skills, and Abilities** * High School Diploma or GED required. * Minimum 1 year of experience in remote medical interpreting (required). * 40+ hours of interpreter training (e.g., Bridging the Gap or equivalent). * Medical interpretation certification (e.g., CMI, CHI) preferred. * Documented fluency in English and at least one other language. * Equal command of medical, educational, and social service terminology in both languages. * Proven understanding of the NCIHC Code of Ethics and Standards of Practice. * Strong customer service, interpersonal, and problem-solving skills. * Proven ability to learn and operate proprietary and common software tools. * Ability to adjust interpretation register appropriately. * Demonstrated critical thinking and a teamwork mindset. * Experience serving individuals from diverse cultural and socio-economic backgrounds. **Technical Requirements** * A HIPAA-compliant home workspace (chair, desk, privacy). * Dedicated, high-speed wired internet (no Wi-Fi): * Minimum Download Speed: 10 Mbps * Minimum Upload Speed: 3 Mbps * Latency: ≤ 100ms * Jitter: ≤ 30ms * Packet Loss: ≤ 1% * Company-provided laptop computer running Windows 10+ with a minimum of 8GB RAM (no tablets or phones). * Company-provided noise-cancelling USB-wired headset with built-in microphone (no Bluetooth/wireless).