Boutique Director

Who are we? A High Jewelry Maison with a strong heritage who promotes exceptional know-how in an enchanting and creative environment. Our Maison is looking for talented individuals who contribute to developing and transmitting their expertise with care and no compromise. At Van Cleef & Arpels you will be surrounded by passionate experts and will contribute to many new projects which allows our Maison to regularly reinvent itself. At Van Cleef & Arpels, we are proud to hire talents from many different backgrounds and experiences. We believe that when diversity and inclusion are fully embraced and empowered, creativity and knowledge emerge to deliver excellence. **Role Overview** The Boutique Director is responsible for the successful management of the boutique with the main objective of developing sales, growing the sales team and reaching a consistent and sustainable high quality client experience.  **Responsibilities** * Project and produce the sales as defined in the store action plan developed with the Senior Vice President, Retail and Regional Director focusing on short-term and long-term strategic and financial objectives to achieve * Spearheads management and strategic development, including High Jewelry * Enhance quality and maintain integrity of the Van Cleef & Arpels image in the market * Identify successful profiles and talent planning in order to define career paths and promote advancement, while monitoring and supervising Boutique team members * Generate new clients while developing new and innovative business ideas * Represents Van Cleef & Arpels at meetings, events, charity dinners and other work-related functions in both Mexico and abroad. Extensive travel involved * Manage optimal levels of inventories and model stock in coordination with the Supply Chain Department * Initiate activities for new product launches, events and activities to enhance visibility in the market and increase net sales * Assist in developing store personnel's performance goals and, update management through reporting mechanisms. * Provide the highest levels of customer service to support the growth of sales * Occasionlly may attend international functions such as Retail Conferences, Watch and Wonder and High Jewellery trips with the President & CEO, Senior Vice President, Retail and Regional Director **Qualifications** * Minimum 15 years of luxury retail management experience * Bachelor’s degree in Related field is required * Master’s degree in Business is preferred * Multi-Unit or High-Volume Experience required * Luxury Retail or Hospitality experience is a must * Capacity to manage several projects simultaneously and in a timely manner * Strong computer skills: SAP, Excel, Word, Power Point * Excellent written, verbal, and interpersonal communication skills * Ability to Travel and ability to host events with a high degree of etiquette * Flexibility to work on evenings, weekends, and holidays, as needed * Ability to spend long periods of time standing * Fluency in English preferred