Branch Administrator

Experience Aviva ================ Individually we are people, but together we are Aviva. Individually these are just words, but together they are our Values – Care, Commitment, Community, and Confidence.   At **Aviva Canada**, we put people first, our employees, our customers, and our communities. We’re proud of a culture built on care, inclusion, and collaboration, where your voice matters and your growth is supported. We’re not just about insurance; we’re about making a real difference by protecting what matters most.  The Opportunity =============== The Branch Administrator provides day‑to‑day administrative support to the Head of Underwriting and branch leadership team. This role supports the smooth operation of the branch by handling a broad range of administrative, coordination, and office‑related responsibilities. The position requires professionalism, attention to detail, and the ability to lead multiple priorities in a fast‑paced environment while handling confidential information with care. This is an excellent opportunity for an organized and dependable administrative professional who enjoys supporting a team, working collaboratively, and contributing to an efficient and well‑run office environment. What you’ll do ============== * Provide administrative support to the Head of Underwriting and branch leadership team, including calendar management and meeting coordination. * Manage travel arrangements, itineraries, meeting agendas, and supporting documents as required. * Process expense claims, invoices, and reimbursements using internal systems. * Coordinate team meetings, staff meetings, and off‑site sessions, including room bookings and A/V requests. * Prepare and update meeting materials such as agendas, correspondence, presentations, and slides. * Act as a point of contact for internal and external inquiries, ensuring timely and professional communication. * Maintain accurate branch records, including organization charts, contact lists, and phone directories. * Support onboarding and off‑boarding activities by submitting required system and access requests. * Order office supplies and contribute to maintaining an organized office environment. * Assist with IT and facilities requests, raising issues to the appropriate teams when needed. * Receive and distribute incoming and outgoing mail and courier deliveries. * Support updates to branch documentation such as business continuity materials when required. * Provide general administrative support and support ad hoc tasks as needed, including time-sensitive or confidential requests. * Work collaboratively with other Branch Administrators and administrative colleagues across the organization. What you’ll bring ================= * 4+ years of administrative experience providing assistance to a team or department. * College diploma or equivalent administrative experience. * Strong organizational, time management, and attention to detail skills. * Ability to prioritize tasks and manage multiple requests effectively. * Professional communication skills, both written and verbal. * Proficiency in Microsoft Suite * Discretion along with managing confidential information appropriately. * A proactive, team-oriented approach with a positive and professional demeanor. What you’ll get =============== • Compelling rewards package including base compensation, eligibility for annual bonus, retirement savings, share plan, health benefits, personal wellness, and volunteer opportunities.  • Hybrid flexible work model . • Outstanding career development opportunities. • We’ll support your professional development education. • Competitive vacation package with the option to purchase 5 extra days off per year.  • Employee-driven programs focused on gender, LGBTQ+, origins, diversity, and inclusion.  • Corporate wellness programs to support our employees’ physical and mental health.  Please note that we may use AI tools to help us through the recruitment process. This is a new position which has been posted internally & externally.    Aviva Canada has an accommodation process in place to provide accommodations for employees with disabilities. If upon commencement of employment you require a specific accommodation because of a disability, please contact your Talent Acquisition Partner so that an appropriate accommodation can be arranged. This process applies throughout your career with Aviva Canada.  _._