Brand Representative - Toronto Premium Outlets Abercrombie & Fitch

**Job Description:** Our Brand Representatives bring our store experience to life—engaging customers with care, representing our brand authentically, and helping create a welcoming environment for all. This role is a great fit for someone who enjoys connecting with customers, assisting them in finding what they need, and maintaining a well-presented store environment.  **What You’ll Do:** * **Customer Experience**: Provide warm, welcoming, and attentive service to all customers. Anticipate needs, initiate conversation in a comfortable and natural way, and offer product support and styling guidance across categories. * **Sales Floor Maintenance**: Support product replenishment and maintain a clean, organized, and visually consistent sales environment. This includes folding, hanging, sizing, and ensuring presentation standards are met. * **Cash Wrap Operations**: Accurately and efficiently process purchases, returns, and exchanges while ensuring a friendly and positive checkout experience. * **Online Orders**: Create a seamless omni-channel experience by supporting Save the Sale orders, fulfilling In-Store Pick-Up, and packaging ship-from-store orders. **What it Takes**   * Ability to create a welcoming and inclusive customer experience. * Comfort working in a dynamic environment, balancing customer engagement and operational tasks. * Strong organizational skills and attention to detail. * Reliability and commitment to consistent attendance. **What You’ll Get**   As an Abercrombie & Fitch Co. (A&F Co.) associate, you’ll be eligible to participate in a variety of benefit programs designed to fit you and your lifestyle. A&F is committed to providing simple, competitive, and comprehensive benefits that align with our Company’s culture and values, but most importantly – with you!   * Merchandise Discount  * Flexible Schedule  * Opportunities for Career Advancement  * Opportunity to Become a Brand Affiliate  * Training and Development  * A Global Team of People Who'll Celebrate you for Being YOU  _This role is for an existing vacancy._ _AI is not used during the recruiting process._ **Company Description** Abercrombie & Fitch Co. (A&F Co.) is a global, digitally led omnichannel specialty retailer of apparel and accessories catering to kids through millennials with assortments curated for their specific lifestyle needs. The company operates a family of brands, including Abercrombie brands and Hollister brands, each sharing a commitment to offer products of enduring quality and exceptional comfort that support global customers on their journey to being and becoming who they are. Abercrombie & Fitch Co. operates stores under these brands across North America, Europe, Asia and the Middle East, as well as the e-commerce sites abercrombie.com, abercrombiekids.com and hollisterco.com. Learn more about A&F Co. by visiting our corporate website [here.](https://corporate.abercrombie.com/) See what its like to #WorkAtANF - Follow us on Instagram @LifeAtANF **ABERCROMBIE & FITCH CO. IS AN EQUAL OPPORTUNITY EMPLOYER.**