Business Analyst

The primary purpose of this role is to create the business and/or functional requirements necessary for technology solutions that meet customer needs, expected delivery dates, and quality standards. ### Responsibilities: * Work under the direction of the Manager to provide application solutions for assigned business areas * Possess senior level functional knowledge of assigned application technology * Interact with business users to understand new business requirements and enhancement requests * Communicates effectively with all parties related to assigned process area * Serve as a liaison role between application technology vendors, internal IS groups, and business users * Work independently and with mentors/peers to gather and translate business requirements into product-specific designs and specifications while expanding application expertise and knowledge of business processes * Deliver business process workflow and related design documentation for new development projects and/or enhancement and modification requests to be used by the development teams * Translate business requirements into product-specific designs and configuration, detailed requirement specifications and use cases * Deliver functional specifications, design documents, business process workflow and related documentation for new development projects and/or enhancement and modification requests to be used by Systems Analyst * Provides formal training to team members and documentation as needed for new application functionality, product releases and enhancements and regulatory modifications using business scenarios and use cases * Ensure programs meet business specifications * Demonstrate new functionality to business users seeking inputs on future direction * Review vendor provided documentation and user manuals needed to support the product * Participate in user focus groups and requirements workshops, vendor training and demonstrations * Assist in supporting activations and rollouts * Consistent efforts to deliver quality solutions as per agreed scope * Customer focus and close alignment with the customers’ business objectives * Ensure efforts to continually improve domain knowledge * Ensure the quality of the deliverables as per the defined defects standards * Work with the support team to help diagnose and resolve client questions or problems that need development assistance * Participate in user focus groups and requirements workshops, vendor training and demonstrations * Document issues with resolutions and share with team members to improve team productivity * Provide data to generate team performance metrics * Knowledge transfer with other team members to improve overall team education level * Take complete ownership for the assigned task and timely inform the progress of the project / task to all stakeholders * Adherence to the defined standards * Take initiative and drives to bring to logical conclusion; proactive approach * Provide accurate and timely information and escalates when there are issues * Actively participate in meetings and make valuable contribution ### Qualifications: Academic and Professional Qualifications: * Bachelor's degree preferred and/or other relevant combination of training and experience ### Experience: * 2 years of practical experience in providing business process and functional support for assigned product preferred * 2-3 years of healthcare experience preferred * Experience in requirements gathering and analysis * Experience in business analysis documentation * Experience working with Agile Principles is an asset ### Travel Requirements: * May require local travel * May require other travel for business needs ### Working Arrangements: * Work From Home Originally posted on [Himalayas](https://himalayas.app)