Business Banking & Consumer Support Specialist 2

**Overview:** ============= Provide operations support to various areas of Business Banking and Consumer Collections. Perform data entry, system maintenance, and monetary transactions. Complete requests within authority level.    **Primary Responsibilities:** ----------------------------- \-Perform various functions in Repossession and Remarketing operations  Perform data-entry of various types of information, and from multiple sources (e.g., invoices); receive and verify accuracy of documents   \-Creates payment coupons and G/L tickets from auction proceeds/insurance payments. Assign matter numbers to case, in preparation for billing/payment.   \-Approve payments. Contact outside vendors (e.g., Repo agents, Auctions) to gather and/or provide information on accounts.  \-Prepare, send and track checks to clients, vendors.  \-Monitor and submit requests to change the status of accounts  \-Prepare ticket work to allocate funds received, to ensure payment of expenses.  \-Adhere to applicable compliance/operational risk controls in accordance with -Company or regulatory standards and policies.  \-Promote an environment that supports belonging and reflects the M&T Bank brand.  \-Maintain M&T internal control standards, including timely implementation of internal and external audit points together with any issues raised by external regulators as applicable.  \-Complete other related duties as assigned.    **Scope of Responsibilities:** This position has potential direct contact with agents/auctions, or other external vendors; mostly email correspondence with other external vendors.     **Education and Experience Required:** A combined 2 years’ higher education and/or work experience, with a minimum of 1 year relevant work experience. Strong verbal and written communication skills. Detail oriented. Proficient PC skills including word processing, spreadsheet and email software. **Education and Experience** Preferred**:** ------------------------------------------- Bachelor’s degree. Knowledge of M&T Bank systems. M&T Bank is committed to fair, competitive, and market-informed pay for our employees. The pay range for this position is $18.68 - $31.14 Hourly (USD). The successful candidate’s particular combination of knowledge, skills, and experience will inform their specific compensation. **Location** ============ Getzville, New York, United States of America