Business Development Manager Home Ownership & Customer Borrowing

Join us as a Business Development Manager in Home Ownership & Customer Borrowing * You’ll be representing the NatWest brand within the intermediary mortgage market * You’ll be acting as a relationship manager for a panel of brokers and working with teams in Home Ownership & Customer Borrowing to deliver our growth strategy * We’ll look to you to develop productive relationships with brokers, ensuring they understand the business proposition and deliver fit-for-purpose customer solutions * You’ll have a pivotal role as you support the development of the bank and grow accounts to meet our needs and strategy * This role requires face-to-face activity three to four days per week and will cover the geographical area of Hertfordshire, Bedfordshire and Buckinghamshire What you'll do -------------- In this key role, you’ll be the key point of contact for broker new business enquiries, efficiently identifying lending solutions and providing high levels of support. As a Business Development Manager, you’ll also collaborate with other teams across the bank to provide a coordinated service to brokers. In addition, you’ll be responsible for: * Coordinating broker conferences, sales activity, communication plans and broker marketing * Communicating any changes in criteria or products in a timely manner * Maintaining a strong knowledge and awareness of the products and proposition * Escalating feedback to the management team for action and supporting continuous improvements to the customer journey * Building relationships with brokers to deliver our aspirations for growth, serving them brilliantly and supporting the delivery of great customer outcomes, while demonstrating intelligent risk-taking The skills you'll need ---------------------- To excel in this role, you'll need to have experience of managing broker relationships in a financial services environment. We’re looking for someone with good relationship and account management skills who can effectively multi-task in a high-pressure environment. You’ll also demonstrate: * Knowledge and experience of working within a mortgage lending environment * Understanding or experience of managing business-to-business (B2B) relationships * An interest in the wider financial services market * Excellent organisational skills * Proficiency in Microsoft Office, including PowerPoint and Excel * Excellent verbal and written communication skills * Excellent presentation skills Hours 35 **Job Posting Closing Date:** 06/09/2026 Ways of Working:Remote First