Business Development Representative

Our associates celebrate lives. We celebrate our associates. The Business Development Representative (BDR)- is responsible for driving top-of-funnel activity by identifying, engaging, and qualifying potential customers across Ontario. Working remotely, this role supports both the Corporate and Market-Based Re-Engagement sales teams by setting qualified appointments using company-provided lead sources. This is a high-energy, outbound-focused role suited for self-starters who are motivated by goals, excited to learn, and committed to building a pipeline for a high-impact sales organization. The representative should take pride in delivering service excellence and leveraging technology/Customer Relationship Management (CRM) to support the achievement of monthly goals. **JOB** **RESPONSIBILITIES** * Complete a comprehensive onboarding program that requires successfully completing coursework, passing assessments, and demonstrating the appropriate skills to begin fulfilling the following responsibilities: * Conduct outbound outreach (calls, emails, and texts when appropriate) to company-provided leads. * Quality leads based on pre-defined criteria for re-engagement or market-based sales appointments. * Set and confirm appointments with Re-Engagement and Market-Based Advisors. * Leverage CRM, outreach programs, and technology to manage lead status, appointment activity, and follow-ups. * Collaborate with their Sales Managers and regional leadership to optimize messaging and campaign strategy. * Meet or exceed daily, weekly, and monthly KPI targets for outreach and appointments set. * Maintain accurate, up-to-date records in CRM. * Seek out a manager’s coaching to improve sales cycle, techniques, proficiency, and product knowledge * Complete annual certification on critical skills as deemed necessary for success. **KEY SUCCESS METRICS** * Activity Volume (calls, emails, texts) * Qualified Appointments Set (weekly/monthly) * Conversion Rate to Appointment (hold rate%) * Feedback from field sales teams **MINIMUM** **Requirements** **Education** * High School Diploma or equivalent **Experience** * Sales or Customer experience preferred * Previous experience with Customer Relationship Management (CRM) sales systems preferred **Knowledge, Skills****,** **and Abilities** * 1+ year in sales, customer service, call center * Experience in outbound calls or appointment setting calls is a strong asset. * Strong verbal and written communication skills. * Proficient computer skills including the MS Office suite * Proficient computer skills with CRM and Social Networking Apps preferred * Bilingual, knowledge of another language preferred * Professional attire is required when meeting with clients or representing the company * Professional, coachable, and goal-oriented * Able to work flexible hours, including evenings and weekends **Work CONDITIONS** **Work Environment** * Work indoors during all seasons and weather conditions * Comply with the Corporate dress code policy * Reliable internet access **Work Postures** * Sitting continuously for many hours per day, up to 6 hours per day **Physical Demands** * Physical effort requiring manual dexterity is required, includes paperwork, calculators, computers and phone usage **Work Hours** * Working beyond “standard” hours as the need arises **Compensation :** * 20$/hr Postal Code: L6T 5N9 Category (Portal Searching): Sales Job Location: CA-ON - Brampton