Business Process Analyst Senior

**Job Description** **Ready to take your career global?** Make your mark at one of the biggest names in payments. We’re looking for a \[insert job title here\] to join our ever evolving \[insert team name here\] team and help shape the future of global commerce. **What you’ll own:** • Plans, performs and implements process improvement initiatives, e.g., ISO, Lean or Six Sigma. • Responsible for most complex business and systems process analysis, design and simulation. • Diagrams and evaluates existing processes. • Organizes, leads and facilitates cross-functional project teams. • Develops metrics that provide data for process measurement, identifying indicators for future improvement opportunities. • Recommends and facilitates quality improvement efforts. • Collects data to identify root cause of problems. • Measures performance against process requirements. • Aligns improvement to performance shortfalls. • Provides consultation on the use of re-engineering techniques to improve process performance and product quality. • May deliver presentations and training courses including measurement, analysis, improvement and control. • Surveys and analyzes best practices for techniques and processes. • May lead re-engineering team and act as project manager. • Communicates team progress. • Performs cost and benefit analyses. • Other related duties assigned as needed. **What you’ll bring** • Bachelor’s degree in business administration, finance, computer science or information systems or the equivalent combination of education, training, or work experience. • Broad knowledge of Worldpay’ products and services, business practices and processes • Requires highest level understanding of organization’s business systems and industry requirements • In-depth knowledge of financial services industry practices, regulations and processes • Basic knowledge of one or more end-to-end systems development life cycles, i.e., waterfall, iterative and other modern approaches to software development and conversion methodologies • Advanced knowledge of the tools, techniques and principles used in business process development, documentation and re-engineering • Advanced proficiency in at least one appropriate process methodology, e.g., ISO, Lean, Six Sigma • Proficiency in quality management methods, tools and technologies • Excellent verbal and written communication skills to technical and non-technical audiences of various levels in the organization, e.g., executive, management, individual contributors • Excellent training/presentation skills to educate the organization on new or updated processes • Willingness to shares relevant technical, process, and/or industry knowledge and expertise to other resources • Excellent analytical, decision-making, problem-solving, interpersonal, team-building, negotiation, conflict management and time management skills • Ability to persuade and influence others on the best approach to take • Ability to estimate work effort for project sub-plans or small projects and ensure the project is successfully completed • Is resourceful and proactive in gathering information and sharing ideas **About the team**  Our inclusive and global teams win together every day. We’re proud to have the best minds in the industry, who you can learn from as you grow your career. The people, the energy, the connections – it’s unmatched. Come and be part of an ever-evolving company and get dynamic opportunities that go beyond borders.  **What makes a Globalpayer?**  Globalpayers think like a client, act like an owner and win as one team. We’re curious and innovative – always finding better ways to deliver impact. We empower each other to make decisions, and it’s our passion that drives excellence in everything we set out to do.   Does this sound like you? Then you sound like a Globalpayer. Apply now to take your career global.      **EEOC Statement** Worldpay is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, marital status, genetic information, national origin, disability, veteran status, and other protected characteristics. The EEO is the Law poster is [available here](https://www.eeoc.gov/sites/default/files/2023-06/22-088_EEOC_KnowYourRights6.12ScreenRdr.pdf). If you are made a conditional offer of employment and will be working in the United States, you will be required to undergo a drug test. In developing this job description care was taken to include all competencies and requirements needed to successfully perform the position. Reasonable accommodations will be provided for individuals with qualified disabilities both during the hiring process, as well as to allow the individual to perform the essential functions of the job, if hired.