Business Process Excellence Specialist

**ZEISS in India** ZEISS in India is headquartered in Bengaluru and present in the fields of Industrial Quality Solutions, Research Microscopy Solutions, Medical Technology, Vision Care and Sports & Cine Optics. ZEISS India has 3 production facilities, R&D center, Global IT services and about 40 Sales & Service offices in almost all Tier I and Tier II cities in India. With 2200+ employees and continued investments over 25 years in India, ZEISS’ success story in India is continuing at a rapid pace.  Further information at [ZEISS India](https://www.zeiss.co.in/corporate/home.html). * Provide end‑to‑end business ownership for digital products and platforms to ensure alignment with operational strategy and business objectives. * Drive standardization and harmonization of manufacturing processes, with deep awareness of lens production and optical manufacturing operations, across plants and regions. * Act as the central business interface between operations, governance bodies, and technical implementation teams. * Understand and balance the needs, pain points, and expectations of different stakeholder groups by priotizing based on measurable business impact to become more data-driven * Support sustainable, scalable, and compliant manufacturing operations, leveraging data‑driven and AI‑enabled solutions where relevant. **Requirements** **Education** * Bachelor’s or Master’s degree in Engineering, Manufacturing, Industrial Engineering, Information Systems, Biomedical Engineering or a comparable field. * Educational background or exposure related to optics, lens technology, precision manufacturing, or industrial production is an advantage. * Additional qualifications in Operations Management, Digital Manufacturing, Business Process Management, Project Management, Data & Analytics, AI fundamentals are beneficial. **Work Experience** * 3–5 years of professional experience in manufacturing operations, digital manufacturing solutions, operations excellence, or process transformation. * Practical experience or exposure to lens production / optical or precision manufacturing environments is an advantage. * Experience in a Business Process Owner, Product Owner, Business Analyst, or similar role, preferably in a global or multi‑site context. * Hands‑on exposure to manufacturing or operations IT platforms (e.g., MES, MOM, quality, traceability, or analytics solutions). * Experience collaborating with cross‑functional and international stakeholders, including operations, quality, and IT teams. **Specific Knowledge/Skills** * Solid knowledge of manufacturing and shop‑floor execution principles. * Strong understanding of lens production processes and end‑to‑end manufacturing workflows is preferred. * Proven ability to define, prioritize, and structure business requirements and roadmaps based on business impact * Strong capability to identify real business needs and pain points behind stakeholder requests, challenge assumptions constructively, and translate them into value-oriented requirements. * Capability to translate production requirements into clear, implementable functional and technical requirements. * Foundational knowledge of data, analytics, and AI concepts, including: * Power BI – understanding dashboards, KPIs, and data models * SQL – basic querying and data validation * Python – basic data analysis and logic understanding * AI / Machine Learning fundamentals – understanding use cases such as predictive quality, anomaly detection, process optimization, and decision support * Understanding of change management, user adoption, and training concepts in a production environment. * Strong analytical, communication, and decision‑preparation skills, including inputs for management and governance forums. * High level of business acumen and value‑oriented thinking (cost, quality, time, strategic targets). * Fluent English communication skills (spoken and written). Your ZEISS Recruiting Team: Itishree Pani