Business Support and Communication Specialist
1200 european refreshments unlimited
📍 ireland - drogheda ireland🕐 7d ago🔗 workday
Job Description
**Job Description Summary:**
**About the Role**
We are seeking a **Business Support & CPS Communications Specialist** to serve hybrid role that combines local site communications, local community affairs, and business support responsibilities with global communications materials preparations, content development, leadership communications, and enterprise-wide communication initiatives.
The successful candidate will act as a trusted communications partner to local and global leaders, helping to connect employees, align messaging, strengthen engagement, and support key business priorities.
The role requires a highly organized and proactive professional with strong communication, stakeholder management, and administrative skills.
**Key Responsibilities**
**Local Business Support:**
* Plan and execute the communications strategy for the Drogheda site, ensuring alignment with CPS, TI&SC, and enterprise priorities while serving as the primary communications advisor to local leadership.
* Develop and deliver communication plans and content that support site priorities, leadership visibility, employee engagement, organizational updates, and change initiatives.
* Coordinate site events, leadership meetings, town halls, employee engagement activities, community programmes, and visits from internal and external stakeholders.
* Manage Drogheda Public & Community Affairs (PACS) activities, including governance, budgeting, reporting, stakeholder engagement, and community impact initiatives.
* Serve as a key business support partner to the Drogheda leadership team, providing administrative and operational support including creating purchase orders, vendor onboarding, invoice processing, expense coordination, SAP-related activities, and support for leadership priorities and site operations.
* Coordinate cross-functional site activities by partnering with Facilities, Finance, IT, Security, Reception, People & Culture, and other support teams to ensure the effective delivery of site operations and employee experience initiatives.
**Global Communications**
* Support execution and continuous improvement of the CPS communications strategy through activity coordination, content development, publication, and alignment with TI&SC and Coca-Cola Company.
* Create and manage integrated communications across CPS channels, including leadership updates, project messaging, organizational announcements, Viva Engage, and CPS Connect.
* Co-create targeted campaigns aligned with CPS priorities in partnership with leadership, People & Culture, plants, and key stakeholders.
* Plan and deliver communications for Global Town Halls, CPS Communication Network meetings, and other key forums.
* Develop brand-aligned presentations and video content, including scripting, production coordination, and vendor management.
* Work with CPS leaders and plants to ensure consistent execution, information sharing, and local-language support.
* Identify and apply new technologies, media, and communication best practices to strengthen engagement and effectiveness.
Skills and Experience required
* Bachelor’s degree in communications, Public Relations, Marketing, Human Resources, Business Administration, or a related field; equivalent experience will also be considered.
* 3+ years of experience in internal communications, employee engagement, administration, business support, or a related role with responsibility for managing multiple stakeholders and priorities.
* Ability to develop and execute communication plans, create engaging content, and tailor messaging for different audiences and communication channels.
* Experience supporting leaders through communication planning, event coordination, administrative processes, and operational activities.
* Project management and organizational skills with the ability to manage competing priorities and deliver results with minimal supervision.
* Excellent written, verbal, presentation, and stakeholder management skills
* Experience coordinating events, meetings or community programmes.
* Proficient in Microsoft 365 applications, including PowerPoint, Teams, SharePoint, Viva Engage, Word, Excel, and Forms.
* Experience using Adobe Creative Suite, Canva, video editing, or other content creation tools is advantageous.
* Experience working in a manufacturing, supply chain, or operational environment is preferred.
* Familiarity with budget administration, purchase orders, vendor management, expense processing, and business support activities is desirable.
**Skills:**
**Location(s):**
Ireland
**City/Cities:**
Drogheda
**Travel Required:**
00% - 25%
**Relocation Provided:**
No
**Job Posting End Date:**
September 10, 2026
**Our Purpose and Growth Culture:**
We are taking deliberate action to nurture an inclusive culture that is grounded in our company purpose, to refresh the world and make a difference. We act with a growth mindset, take an expansive approach to what’s possible and believe in continuous learning to improve our business and ourselves. We focus on four key behaviors – curious, empowered, inclusive and agile – and value how we work as much as what we achieve. We believe that our culture is one of the reasons our company continues to thrive after 130+ years. Visit [Our Purpose and Vision](https://www.coca-colacompany.com/company/purpose-and-vision) to learn more about these behaviors and how you can bring them to life in your next role at Coca-Cola.