Business Systems Support

It's fun to work in a company where people truly BELIEVE in what they're doing! Role Summary Are you a detail-driven retail professional with a strong systems mindset and a passion for operational excellence? We’re looking for a Business System Support Specialist to play a critical role in enabling store success through hands-on technical support, data accuracy and operational guidance. This is a high-impact role where you’ll act as the first line of support across store systems and processes, ensuring seamless operations, accurate reporting and empowered store teams. Requirements **Minimum Requirements** Matric (essential) 1–3 years’ store systems experience essential Previous experience in an administrative or support role Exposure to inventory management  SAP RE modules experience is essential BI Analysis **Competencies** Good analytical and reporting capability High attention to detail and commitment to accuracy Effective planning and organisational skills A proactive, solutions-oriented mindset Strong business acumen with an understanding of retail operations Excellent communication and stakeholder engagement skills Ability to work collaboratively while maintaining assertiveness and accountability **Key Responsibilities** **Systems & Technical Support** Provide telephonic and online SAP support to store users Troubleshoot and resolve system-related queries efficiently Act as the go-to expert for store applications and processes **In-Store Enablement & Coaching** Deliver on-the-ground support, coaching and guidance to store teams Build capability to ensure consistent execution of systems and processes **Stock & Inventory Management** Support stock take preparation, execution and reporting Assist with inventory-related processes including receiving, roster orders and reconciliations Ensure timely resolution of inventory queries **Reporting & Data Insights** Generate and analyse operational reports Identify trends, highlight deviations and recommend corrective actions Deliver accurate, timely and actionable insights to support decision-making **Administration & Data Integrity** Resolve administrative queries and provide practical solutions Maintain high standards of data accuracy and integrity Liaise with the Data Management team to resolve data-related issues **Store Support (new and closures)** Assist with new store openings, ensuring systems and processes are correctly implemented from day one Provide systems support during store closures **Closing Date: 27 August 2026** _If you like wild growth and working with happy, enthusiastic over-achievers, you'll enjoy your career with us!_ Discover who we are