Call Center Agent- Real Estate
aqary investment development
📍 Remote🌐 Remote🕐 1mo ago🔗 himalayas
Job Description
We are looking for a**Call center Agent- Real Estate (Remote)**to join our team. This role focuses primarily on managing property listings, building strong and sustainable relationships with property owners, and expanding our company property portfolio. The ideal candidate must possess a strong understanding of the real estate market, excellent communication and acquisition skills, and the ability to persuade owners to list their properties for sale or rent. You will play a crucial role in supporting our sales team by ensuring a high-quality, up-to-date inventory.
**Responsibilities**
* **Owner Outreach:**Communicate directly with property owners interested in selling or leasing their properties.
* **Inventory Acquisition:**Secure new property listings through cold calling, networking, referrals, and ongoing market research.
* **Relationship Management:**Build and maintain long-term, trusted relationships with landlords and property owners.
* **Data Collection:**Gather accurate and detailed property information, including location, price, property type, square footage, features, and availability status.
* **Market Analysis:**Evaluate properties and provide owners with accurate market insights to assist them in determining optimal pricing.
* **Listing Creation:**Draft and publish professional, compelling property advertisements on major real estate portals and our company platforms.
* **Data Maintenance:**Ensure all property data, descriptions, photos, and key selling points are accurate and updated regularly.
* **Internal Coordination:**Coordinate with photography, marketing, and sales teams to promote properties effectively.
* **Consistent Follow-ups:**Maintain periodic and ongoing communication with property owners regarding availability and price updates.
* **CRM Management:**Accurately update and manage property and owner data within the Customer Relationship Management (CRM) system.
* **Performance Monitoring:**Monitor the performance of published ads and provide suggestions to improve lead generation.
* **Sales Support:**Provide the sales team with ready, qualified, and updated property listings to help facilitate deals.
* **KPI Achievement:**Meet daily and weekly targets related to call volume, new property listings secured, and meetings scheduled with owners
### Requirements
* Previous experience as a Listing Agent, Real Estate Consultant, Telesales Representative, or in Customer Service.
* Strong knowledge of the real estate market (**Experience in the UAE market is a significant advantage**).
* Prior experience dealing with property owners and successfully securing exclusive or open listings.
* Exceptional communication, negotiation, and professional relationship-building skills.
* Strong persuasion skills with the ability to acquire high-quality properties and investment opportunities.
* Proficiency in using digital real estate platforms and CRM systems.
* A dynamic, energetic, and goal-oriented personality, capable of working independently in a remote environment.
* Strong organizational skills with the ability to manage and track multiple listings simultaneously.
Originally posted on [Himalayas](https://himalayas.app)